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February 2024 by Shatina Posey
Poor customer service, rude employee Mz Watson and Anthony was rude and the store owner was there and didn’t say a word. The employee asked me to get up so she could sit down and what I do every day lol. I will not be using this location anymore. Sad to say but This establishment is a bob and never experienced bad customer at any other ups stores.
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January 2024 by Kyle Chapin
The staff and owner of this location went far and away above the normal level of customer service anyone would expect to assist in fixing an emergency my company had. The level of grace and assistance that was provide was incredible. I can't recommend this store enough. Unbelievable.
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July 2023 by Bobby Vo
Despite submitting a printing order less than an hour before I picked up and a line of other customers, the two staff members running the front were able to multitask and accommodate my medical time constraints by completing my small order quickly.
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July 2023 by Vicky Saldana
Do not go there to Notarize your papers. A notary is notarizing making sure that the person signing the document has if and they confirm the signature. This notary and she’s the owner Ms Michelle said if your document has blank like my car power of attorney I didn’t have the car info and since my company owns the car then it should have my company info. I didn’t know which company owned the car so the chancery clerk said to notarize my signature and once I had the vin # to tak it to her and she could give me the information. Well Ms Michelle wanted me to put my name where my company info was supposed to go. She said she can’t notarized it with the blanks and is trying to tell me that she can’t notarize it if it’s not filled out. She tried to tell me how to fill it and it was wrong but worst she signed the document and wouldn’t stamp it so I had to go get another form. She’s not an attorney yet acts like she is. Wasted my time because a notary is just notarizing my signature. She’s not trained to be legal nor should she be reading my document in its entirety.
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December 2022 by meia govan
The employees provide great customer service. ?They are all very helpful, especially with the disabled.
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December 2022 by Angela Griffin
I praise God for the staff. They are so kind to the customers and their efficiency is PHENOMENAL! They are the Chick-Fil-A of their industry. Kudos to this business
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May 2022 by Kacheta Harley
Michelle and her team are exceptional. Customer Service is at an all time high. I love visiting and will continue to do business with her and her team.
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April 2022 by Dave Bowman
I had been to the Store in Madison, Could find the Store in Ridgeland, went to whole food and no help went to the UPS Store in Jackson, Actually its on Frontage road but the Address posted is Northside Dr. in Jackson.Wlked in and was greeted by Cameron who helped me. This gentleman is a complete Professional nd I wouldn't have gotten through my issues without his terrific a.ssistance
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March 2022 by Jim Travis
We LOVE our UPS Store. These are the most friendly and professional folks. Highly recommended
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November 2021 by Lulu Intan
I have been going to this UPS store for a few months now. I go there at least two to three times a week. The staff has ALWAYS been friendly, helpful and would even help me with the packages. Michelle is the first person I get to see every morning and she makes my day every single time. I highly recommend this UPS branch!
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November 2021 by Amy L.
I wish all stores I visited gave the kind of customer service as these folks. They're the best.
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October 2021 by Michael Stover
This ups store is always a pleasant experience. I have never had to wait long to be served here. The staff is always helpful and kind.
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October 2021 by Malia Ho'okano
Hands down the best customer service! Cameron and Miss Michelle were so helpful and accommodating. Highly recommend this UPS Store!
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September 2021 by John T
The employees at this UPS store always provide excellent customer service.
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July 2021 by QueenPhat D.
I gave them 2 stars because I went in the store today to return an item to my jeweler which is a big deal for me because of the amount of my item in the care of strangers so it's Friday July 2,2021 1pm I'm trying to let hear the procedure and process of sending my item back and I could not hear him from some loud ghetto girl that works there in the back calling other people which was a girl to look at a camera and laugh at something which they continuously to be loud the guy that was helping me he was very helpful funny and had great coustomer service but the girl with the bob high yellow girl was being very Loud and which made me feel very Uncomfortable so I will not ever ever ever ever return to that store again! I looking for a professional atmosphere when I'm conducting high value business. I know people get a little loose on Fridays but her high pitched vc laughed all the way in the back then came to the front with the disrespect the whole time I was in the building between the times of 12:30 to 1p
