AutoZone is a leading retailer of auto parts, maintenance items, and car accessories. Reviews describe the staff as awesome, epic, fast, courteous, and knowledgeable, with mostly helpful and caring customer service. Customers report being taken care of, especially newcomers learning to handle things. The store offers a decent rewards program and good parts at a fair price. However, some note that specific tool knowledge can be limited, tools are expensive, and there may be better places to buy them, with occasional parts not being in stock.
I would recommend this place to anybody that's looking for parts for their vehicle. I was assisted by Bobbie H( Parts Expert) and she found the parts that I was looking for when I went everywhere looking for the parts and no one could help me.
June 2024
Kosciusko auto zone took absolute care of me. For being out of town and needing help figuring out what’s going to fixing the problem immediately they deserve 5 stars!! Awesome people!
November 2023
I actually love going here!! Especially for a #Newbie that you would think know the basics.. well I had to grow up & learn to Handle things I Never Had to & by far the Customer Service is Epic!!