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January 2024 by Laquida Windham
The staff at this location has always been great...I can't say the same for Verizon's quality of service, the coverage is awful. We used have good service with Verizon.
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December 2023 by Diane Kleckner
It takes awhile to transfer information from phone to phone.
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October 2023 by Toos H
As foreingers travelling through southern states, we had a two month prepaid plan, but after one month we got disconnected. This was a reseller issue, but Verizon at Laurel helpen us very kindly and restored our plan. We are very happy! Excellent service!
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September 2023 by Jonathan Norman
TERRIBLE Worst customer service experience of my life! Go To Cspire at least you KNOW your getting better service both in your phone and in person! Laurel Verizon Should Be ASHAMED Of Themselves!
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September 2023 by Gumby Salas
They’re staff is very friendly and knowledgeable. Couldn’t get my phone to work. They went far and beyond to get me back to going.
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July 2023 by Alice Tucker
Phone was stolen and I had to go to Verizon 3 days in a row but finally got new phone even though didn't get what would like to have got.
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June 2023 by Jonathan Hoover
Good customer service
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February 2023 by Howard Arndt
On 1/19/23 I went in to get a replacement phone from a warranty claim set up and they told me that they would have to charge me! It’s not my fault the first phone they sold me stopped working! Time to go with a different carrier
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February 2023 by Darren Crosby
They will take of yo need an they really friendly
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January 2023 by Jacob Roberts
Terrible. Checked several places and everywhere clearly stated they closed at 8 pm. Google, Verizon website, Facebook, etc all said 8 pm. I drove 35 minutes to try to get a phone fixed showed up at 6:07 to a locked door and 4 people all mouthed "we are closed". All while helping one customer in the store and they just kept waving me off. No hours posted on their door.
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January 2023 by 4288636
Unable to contact the local store, call was rerouted to an automated call center could not verify inventory from a local sales representative failed
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November 2022 by stacy Gilbert
The company is very expensive and the commercial that they are advertising about the free phone when you switch and a free tablet with earbuds.. COMPLETE LIE THEY TRICK YOU INTO A CONTRACT SO ME AND ABOUT 20 OTHER PEOPLE ARE FILING A LAWSUIT FOR FALSE ADVERTISING.
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November 2022 by Bill Merrell
Mykelti was very friendly he went beyond to help me out
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July 2022 by Ro Nicholson
Didn't even try to listen to even see what we were calling for
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May 2022 by woke af
Do not go here if you're a customer with Verizon do all of your stuff online. Trust me. These people in this store are all useless.
