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December 2023 by A J Ellzey
I’m sure these are good people but, I am so sick of every month when I go to get my prescription they only give me a portion of it instead of my entire prescription. I work all the time & do not have time to be constantly going to the pharmacy to get portions of my prescription. I don’t know what their reasoning is for it, & I don’t really want to think of why or do I care why. All I know is that I pay for it & want the entire prescription so I won’t have to deal with it anymore. I used Quinn’s Pharmacy for ever & never had a problem. I went onced a month, got my medicine, & then didn’t have to go back until the following month. Then Quinn’s sold out & I thought I would use Wells & continue to get the service for which I did at Quinn’s but that’s not been the case. Anyway, I am a busy person with work & other stuff & dont have time to be going back & forth to the pharmacy to only be given a portion of my prescription here & a portion there. I’m tired of it though. Now I’ve got to find another pharmacy & hope that I will be given what I pay for, in its entirety, & when I pay for it. If Wells thought anything of me as their customer they would make sure they had the medicine for which I take in stock in order to fill my prescription in its entirety knowing that I, as their customer, don’t have time to be going out of my way to get parts of my prescription several times a month. But, evidently they don’t care or, they do have my medicine in stock, & just don’t wont to give me all of it for some reason. It’s definitely time to find another hometown pharmacy though because I’m not going to keep going through this every month & im not going to use one of the big box pharmacies. It’s just unfortunate that I couldn’t do business with this pharmacy & be treated just as every other customer is treated.
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December 2023 by Seraphim
I was holding back from making a complaint. I checked his page every day to see if other people are going through what I’m going through. I saw this most recent complaint, and I just want to thank this person for bringing to light what I didn’t have the courage to bring delight. All I know is if there’s a hell I’ll see these people there.
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September 2023 by Lauren Keith
Always friendly
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July 2023 by Raven Wolverton
I’ve been with wells pharmacy for a few yrs. The customer service has been awful lately! Everyone knows about shortages, but I don’t understand why is it a problem with checking to see if they have my meds in.? It’s been weeks and I have chronic pain! They will look at you and treat you as if you’re on drugs! I’m so disgusted with wells! I also believe they’re racist and they give to who they want! They know exactly what they’re doing! I wouldn’t recommend them to anyone! I advise you to go to another family owned pharmacy! On yesterday.. I called to see if my prescription was ready (been calling for weeks) and was told they’ll have it ready once I arrive. I get there just for them to tell me they ran out of my medication “a hour ago”! I just called 15mins ago.. so why wasn’t I informed then?? They are never on the same accord! Each person you speak with will tell you different things! When you start asking questions that’s when they brush you off! People have to take meds daily in order to survive and get through the day ! They lack empathy for patients! They also have started questioning me about the meds I take! “Why are you taking this medication”? It’s obviously for a reason if the Dr prescribed it! They’re jobs is to fill it ! That’s it! They do not communicate with their patients as well as with each other, they only communicate when they’re talking about a patient! Wells pharmacy treat your patients better and be kind! You don’t know what people going through health wise!Rate -0 out of 10!
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July 2023 by Sarah Kuffner
It's a good pharmacy love the people that works there wish they can keep one of my meds in stock but I know it's not there fault it just because so many on that medication is the reason they can't keep them in stock
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May 2023 by jeremy dearmon
Can call 3 times and give them two hours past when they tell you and they won't have nothing ready. Every month same. Use to be a good place don't know what happen past year but went straight down service wise.
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April 2023 by Malia world
This was the best decision I’ve ever made I’m so glad they got to know me and my husband on face to face basis the service is AMAZING
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February 2023 by Madison Snowden
If I could leave zero stars… I would. To start, the staff is insufferable and they seem like they can not begin to be bothered with helping you. Also, make sure you get there a good hour early, as they take their sweet precious time.
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January 2023 by Laken Merritt
DO NOT RECOMMEND!!! If I could give 0 stars I would! Prescriptions are never ready when we get there (even 1-2 days after called in) and when there are issues they do not call to let you know. They wait until you arrive to let you know. Very unsatisfied and will NOT use them again!!!
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December 2022 by Carol E
I can't say enough about the friendly and helpful staff at Wells Pharmacy. The Wells family has been dedicated to serving others and helping the less fortunate as long as I can remember. They have been such a blessing to me and many others.
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August 2022 by Ruby Raven Wolf “Raven” Avent
Wells is the best pharmacy bar none that I have found in Jones county. I wouldn't trade doing business with them for nothing. They really care
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August 2022 by Raven Wolf “Raven” Avent
Wells is the best pharmacy bar none that I have found in Jones county. I wouldn't trade doing business with them for nothing. They really care
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December 2021 by Brienne Graham
This is my pharmacy and I LOVE WELLS PHARMACY!!!! The workers are very nice and sweet
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December 2021 by Amber Meador
Fast friendly service
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September 2021 by Deborah Boyd
The girl working there did not know what I was talking about the merchandise that wound care wanted me to purchase