The Advance Auto Parts store on Railroad Street in Long Beach provides automotive aftermarket products and many free store services. Customers report receiving excellent customer service and helpful assistance from knowledgeable employees. Reviews describe employees as going out of their way to help, showing great kindness, and providing service with no hesitation and no charge for tasks like battery terminal cleaning, part installation, and diagnosing vehicle problems. The staff is noted for being able to understand what customers are looking for and helping them find it, even when other stores could not. Specific services mentioned include free battery testing, free battery and wiper installation with purchase, and free engine code scanning. The store carries leading brands and offers same-day options. Customers express extreme gratitude for the support, noting that the practical experience of former mechanics on staff is very useful. The positive experiences lead customers to state they will be returning to this store and to give it a five-star rating.
Kim was Very helpful twice in one day this week. She was GREAT !!!!
August 2025
New where the item was that I needed and helped with the size very pleasant
August 2025
I'm a disabled veteran who's 90% deaf and I walked into the auto parts store and the clerk and Kim were both very helpful I would definitely be back being new to the area
