I was new to the coast and Kristen walked me through every step of how to set up my account. She explained everything thoroughly and answered every question I had. She was quick and useful! 10/10 customer service. Definitely will continue to use Hancock Whitney.
July 2025
The staff inside the building are amazing, the online services are good, the over-the-phone service (call center/machine) is horrendous.
October 2024
Ashley was very nice and accommodating! She got me exactly what I needed in a timely manner. She answered all the questions asked. 10/10 customer service and it didn’t take long at all! Thank you ❤️
