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April 2024 by Megan Northrop
My Pods container was supposed to be stored in a climate controlled environment; however, when I received my Pod with all my furniture, it was all molded and mildewed. I noticed the storage container has no ventilation which contributed to the mold and mildew I’m sure. I’m completely dissatisfied with PODS overall. I have filed a claim but have not received anything to replace all my stuff that was ruined.
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February 2024 by Carol Fanguy
Using PODS to stage the sale of my home and to move to my new home out-of-state was so easy and convenient. I used PODS many years ago too for a home remodel and will always recommend them. They're very easy to work with and I find their rates affordable.
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October 2023 by Faye Perkins
I would recommend PODS to all my friends and family
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September 2023 by Kevin Versakos, Jr.
Great. Simple.
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September 2023 by Robert Feathers
Driver's were very professional and experienced.Customer service was very helpful and friendly.
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August 2023 by K G
If you plan on moving west of Colorado springs Colorado forget this company as they don't deliver pods anywhere in this area
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August 2023 by Keith Grove
If you plan on moving west of Colorado springs Colorado forget this company as they don't deliver pods anywhere in this area
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May 2023 by Janice Kosak
My items were stored over one year and when I got the pod back all of my items were still intact and nothing damaged. There was care in the transporting of my personal belongings in my storage and moving across state line. Thankyou to your employees for a job well done!
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December 2022 by Justin Smith
I wish I could give 0 stars for the sad unprofessionalism that this pods displays. Quentin should not be in charge of anything. He only cares about himself and his schedule. If you close at 1 pm then it should be public information. He thinks he can make his own rules and your supposed to be ok with it. Don't waste your time coming here unless you want to be treated unimportant and disrespected.
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October 2022 by Chase Street
Pods is horrible. They overcharged me by nearly $1000 for my military move. I was only moving a 5 by 10 small pod and it cost over $4000 from Colorado to Mississippi. I was originally quoted $2700, which was steep, but doable because of the great things I had heard about the company. I signed the rental agreement at that time for that price, and was then changed $4200 dollars and the company failed to explain why the price had changed. I was on hold with customer service at least 7 times for hours. 10/10 would NOT RECOMMEND.
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August 2022 by Jaclyn Stacy
If you are in the military, do not use this company. Absolutely horrible. We had never used PODS and had always used the military to move before. We had a friend who used PODS for his move so we thought we’d give them a chance. Well we have had nothing but nightmares from them. Our POD was delayed for week for no apparent reason and we had to reschedule our movers on one day notice. No explanation from the company on why and the only reason I found out about the delay was calling and asking why I had not received a delivery window for the next day. No notification from PODS about the delay. They were nice enough to say they would reimburse the cost of the cancellation fee for the movers. They gave us the empty weight tickets without issue through email, however more than a week later (after everything was unloaded) we still have not gotten a legitimate full weight ticket (no way a 3 bedroom house with 3 dressers and 2 queen beds to name a few items weighs only 500lbs-more than likely they re-weighed an empty pod). I would not recommend this shady company to anyone especially the military. While the people on the phone are polite, all they tell you is “this is the process, you’ll be contacted” and then they never do. We are still waiting on a call back from a “supervisor” although I highly doubt they will ever bother to call us back. Who knows if we’ll get any reimbursement for this move. Why they don’t just weigh the pods when they are picked up is unclear-seems as though that may be a better way to do things so there are additional chances to re-weigh things if there is an issue.
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August 2022 by James Bowen
After destination drop-off, they would not pick it up for three weeks, saying that they were "completely booked". They continued to charge me for use of the PODS during this time. When the date finally came to pick the PODS up, one of them was not picked up because there was a car that is not mine that was parked nearby (I live in an apartment complex).
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July 2022 by Alexandre Fayard
Worst service ever.You can never schedule your container on time… still fighting to get my container back since 10days.
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June 2022 by Brian Seymour
Pods was a great option for me while I was moving from one city to the next. I could take my time loading and unloading my household goods.
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June 2022 by Rich Taylor
Second time using PODS to move and its been stress free and always on time with delivery and pickup.
