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March 2024 by Nayeli Perez
Poor service and they don’t serve the hamburger.
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March 2024 by Deirdre Vest
Meat locker cold, no maintenance is being done, and manager was rude. “,we can’t control the 60 degree dining room temp” good thing I’m traveling - I wouldn’t stop here unless desperate.
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March 2024 by Meegan Canny
Fun presentation of food. Fresh and tasty with fast service. Easy to use kiosk and friendly service. Fun tables with motion sensored lights. Great place to stop on the road to Memphis from Gulf Shores.
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March 2024 by Jason Kiestler (Cmrdux)
Not a big fan but traveling with kids. Wait was 45 mins to 1 hour, orders were wrong. Typical for
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February 2024 by Luke O'Sullivan
Waited over 20 mins then went to check on order it hadn't been printed or called and I was told we are out of all coffee (we ordered a latte and cappuccino plus a breakfast meal) so we asked to be refunded immediately which was processed incorrectly as we had paid with a coupon that was not returned. Terrible customer service. Bathrooms disgusting - wreaked of old urine. Would avoid if at all possible. No receipt paper in digital order machines. 4+ members of staff sat in restaurant eating and on cell phones.
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February 2024 by Jimmie Campbell
Wonderful employees.
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February 2024 by felesa owens
I was a drive threw the car line was not that long maybe I went at the right time the lady at the mic was nice my orders was right I ask for my chicken nuggets to be fresh out the oil and hamburgers fresh cooked ? I had a huge order and I was taking it back a distance I pulled around she greeted me again at the window paid and pulled up so I had to wait remember I wanted fresh cooked ?. I had a huge order they gave me all my drinks so I told the lady I said ma'am it seems like you have everything so I didn't check. Got home food good in HOT got all my food, sauce's, napkins, and complimentary dessert for waiting. McDonald's you good with me.Kid-friendliness: My kids won't have IT any other way. Go McDonald's.
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January 2024 by Janae Rodgers
Solid 10/10The young lady with red hair was super polite. The service and food was good. Driving through late night traveling and it felt good to receive good service.
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January 2024 by Debra Godwin
The bathroom was a mess and there was no toilet paper in any of the stalls. Thank goodness I had tissues in my purse to use.
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December 2023 by Nicole Evans
Who owns this place? Worst McDonald’s ever. Out of ketchup, Out of Dr. Pepper, Out of normal lids (We got coffee lids on our sodas that kept popping off), three ice cubes in each cup. It was sad & I’m not coming back….
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December 2023 by Denise & Andrew Loveless
This review should really be no stars but that not an option. We're staying in Macon for the holiday weekend and both yesterday today they were not open at posted time. Today we pulled up into a parking spot and two workers were standing in the window looking out and talking as soon as they saw us they smiled and ran. We were going to just sit and wait being there is nothing else around while waiting another employee arrived for work and I asked her if they were open she said they should be. One of the ones that ran from us let her in the girl I spoke with comes back out and says they said they're not ready to open and closed the door. After seeing all the other reviews the owners need to step up and handle their business. Don't stop keep driving another ten mins and go to the Old Country Bakery definitely worth it went yesterday. Breakfast and lunch served with courtesy and professionalism. M-S
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December 2023 by Cameron D. Frost
I stopped by this place on my way home from Starkville. It was Christmas Eve. I wasn’t happy about having to be pulled up but the food was extra fresh and the nuggets was were extra crispy and good. I have never had McDonald’s that hot and fresh.
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December 2023 by J G
The service was as poor as you can get.! The management ought to be ashamed of how the night crew was acting. When we got to the window to pay of our order, the girl employee was screaming at someone in the front of the store. We pulled up to get our food and the order was not right we politely ask could we at least get one of the items on our order. She slammed the window and told the other employee we was fussing about the order, we did not act ugly or out-of-the-way to anyone only ask for the one item. They were all very rude. And screamed and fought each other the whole time we were waiting. It was a disgrace to themselves and to anyone tht was there to hear it. By the way we never got our food. Our order was over $40. You would be better off the keep driving than to stop at this Mcdonalds if you are coming through in the evening. Night crew is a nightmare. Nobody should be subject to that kind of chaos and dysfunctional people.
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December 2023 by Katty G G.
Genuinely wish I could rate this McDonalds with negative stars. My family and I went here to get a quick bite to eat on our way to the airport, terrible idea. Not only did it take over half an hour to get two cheese burgers, but the food was absolutely inedible by the time we got it. The workers seemed to be completely u aware of their duties needed in order to put together a simple cheeseburger, mentally absent, and seemed to have terrible time usage skills. I hope corporate takes this information into account and creates a more thorough training process for their employees for these apparently "difficult" positions. We eat at McDonalds regularly but this is by far the worst dining experience we have ever experienced. All of the other customers in the building were furious as well. Never going back to McDonalds ever again. Shame on you.
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December 2023 by Michael Schneider
Fries were so hard couldn't eat them. Chicken was cold, burgers were cold, soda had no syrup or carbonation. Had to ask for our cups for our drinks.
