FedEx Office Print & Ship Center is known for its helpful staff, particularly the store manager, Matthew, who has received numerous praises for his assistance with shipping and customer service. Customers have appreciated his guidance in shipping large packages and international shipments, with many noting that he goes the extra mile to ensure their needs are met. One customer highlighted the patience and support provided by Matthew and another staff member, Key, while they helped navigate technical issues related to printing documents. However, some reviews pointed out that the location can be understaffed, leading to longer wait times, with one customer experiencing a significant delay without any acknowledgment from employees. Overall, the center is valued for its customer service, but improvements in staffing could enhance the experience.
Amber is a delight. She has helped me at 2 different locations. She is eager to help and very kind.
June 2024
Matthew the store Manager was very helpful. I have international shipment to Sweden and wanted to deliver as fast as possible he told me 3 working days and it will arrive at noon and that’s what happened exactly. Thank you Matthew for all your assistance in helping me with this shipment.
December 2023
Matthew the store Manager was a great help. We have a large package to ship and he with the help of his staff guided us step by step to the best solution for shipping our box. Thank you Matthew for all your assistance in helping us achieve our goal.
