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February 2024 by Kirstie M
Love this place
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February 2024 by Delisa Small
They have everything you need
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January 2024 by William Beard
Was disappointed that their website showed a product available but I was unable to locate it. And couldn't find anyone working to help.
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January 2024 by abu anfaal
very nice and they have agood stuff
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January 2024 by Susan B. Barrett
Always well stocked, courteous and helpful staff.
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January 2024 by Jake MOTIV8R Carlisle
I ordered some filters for my shop vac ahead of time and scheduled them for pick up.I didn’t know that there was an hour lag, so I got there before they were ready. That was my fault.Note to self (and others) - pick up usually takes an hour - it isn’t immediate.The service was great, though! Staff is always super helpful!
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December 2023 by Georgia Justice
This store does not honor price matches from competitors and labels their merchandise with a fake price and will not honor it either. Staff is unhelpful and rude.
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November 2023 by Willie Pickens
I was looking for a washing machine and I was there and I saw one that I liked. the retailer went in the back and grabbed it. And I was on my way at no time.
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October 2023 by Lord Emloy
I needed to get some supplies for some projects that needed to get done around the house. I wasn't entirely certainly which things I would need to get what I need done but between turner and a young man who went by rabbit, I was able to figure out what tools I'd need and they could give me a few tips. They also were able to reccomend some hardware that would actually be better for what I need. The store seemed to have most things I would expect such as cleanliness and well stocked. Like most building in Madison in looks great. If I need any other things such as an appliance or other general diy stuff will definitely make a return trip over home depot since the employees seem so helpful.
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September 2023 by damein donald
They held our carpet for us all days because we were on another job. They were very helpful and made our lives so much easier since we didn't have to leave one job to pick up the carpet for the other job until we were ready to go put it in.
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September 2023 by César Campos
Customer service used to be really good at this Madison MS location. Not anymore. I wish it gets back to the quality service it had before.
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September 2023 by Renee C.
September 14, 2023 I have never had such pitiful half ass service then Lowe's in Madison, MS. The two men who brought my washer and dryer in my home were more worried about getting off than doing a half way decent job. I asked very nicely if they could be careful of the freshly painted walls, well $50.00 dollars later and a trip from my painter the wall was repainted. The dryer did not come with the bottom "feet" that level the dryer. I did not receive a manual on the washer or dryer. The dryer cord was the wrong one. The washer wasn't leveled and "walks" throughout the laundry room. What really topped the whole disastrous experience is when I drove home this is what I saw!!!
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August 2023 by Don B
We were working on a project in our "parent's" den, and we needed some extra shelf brackets. We got our brackets, then new AC filters and others, so then it was time to checkout. I found that the only self check registers were open. I really do not like using these registers since I do not get PAID to run one.
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July 2023 by Joanna Mcmurtry
I want to share how terrible the deliver is from Lowe’s and the customer service is just as bad. I received a deliver of a refrigerator and they installed it while it was damaged. The delivery company said they would take it back after they deliver the new one.I bought the parts and extensions needed for installation initially. Of course I was sold the wrong stuff. The delivery people refused to leave it.The store manager Marche never talked to me or tried to rectify even after I told him of my disgust. He walked out of the store on me and there was no conversation or confrontation. He avoided me by walking out of the opposite door!PLEASE DO NOT ALLOW THEIR DELIVERY COMPANY, Sprit, deliver anything! They will not get it right and destroy other stuff in the process.Please don’t dare try to call, you will never speak with anyone.This is horrible
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July 2023 by Lisa Compere
We purchased a dishwasher and it was delivered about a week ago. The day after it was delivered it quit working. We contacted Lowe’s and the installer is supposed to be calling us, but it has been a week and NOTHING. No phone call and no help with a brand new expensive dishwasher that does not work. Trying to get help at the Madison Lowe’s is impossible. I am so done with Lowe’s! NEVER again!! One star is much to generous!!