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February 2024 by Chance Amason
My expected wait time was one hour. After 3 hours I finally got out of there. And I had an appointment to be there at 9a.m. Wouldn’t be so bad if I didn’t live over 100 miles away.
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November 2023 by Jeff Sweeney
I went to a number of places to find information on adding spacers to my truck, but all the other places just wanted to sell me spacers. At Rick's Pro Truck, Kevin was extremely helpful in explaining the problems with using spacers and pulling a load. He took the extra time to keep me safe. I truly appreciate the way he treated me.
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May 2023 by Joseph Guess
Had appointment and equipment was installed.
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February 2023 by Tait Darby
Sick showroom with tons of in stock accessories to look and get the feel for what your wanting to do to your whip!
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February 2023 by Demetrius String
Good place to find experience truck people that can find what you need for a 1st time truck owner to show it off.
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February 2022 by Potentially Athletic
I got a lift for my truck a while back from the guys and gals from the Madison shop. I couldn’t be happier with the way the lift has preformed. Great experience all around and the staff is very knowledgeable about anything you need to upgrade your vehicle. 5 of 5 stars. Highly recommend this place. I will definitely be using them again. #cowbell
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February 2022 by Louis
This was my 1st visit. Had a plastic Under Rail Bedliner & Top Rails installed on my 2013 Chevy Silverado. Rick's Pro-Truck offered a competitive price. However, the front portion of the bedliner doesn't snap over the bed to secure that part down. At that point I would think since these are the professionals they would know to use heavy duty double sided tape to secure it down and not just leave it up as seen in the photos which is very unprofessional to say the least. What has happened to going above & beyond to ensure #1. Your work is done professionally that meets customer's satisfaction 2. It's just the way business should be done 3. Retain customers, 4. Gain a repeat customer and finally 5. Remember, at the end of the day-let your work speak for the kind of business you really are. Shop and/or store manager(s) should always inspect work before vehicle leaves shop.
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February 2022 by Peter Whitman
Truck lover's heaven!
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February 2022 by Matt Harless
Awesome
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February 2022 by Daniel Ellis
Got my first lift, and I could not be happier! The ride is the same and the customer service at Ricks Pro Truck in Madison was superb!
