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April 2022 by Denver S.
This store has a good variety of items, clean & well stocked. The prices are pretty fair.
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March 2022 by Candis S.
I placed a online order at this location last night as I always do.75.00 worth of food was missing! The delivery driver Bailey a long with her male friend that accompanied her dropping off my order was not professional and I'm pretty sure they stole part of my order.They took forever to get to my door from the parking lot.I know the male with her didn't work at Walmart.I'm very dissapointed in the service and their actions.Walmart online did refund me but I won't be using their delivery service again.I tried contacting a manager several times and no one picked up the phone.Don't order for late night delivery!
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December 2021 by Liza C.
They lost a screw on my under guard and did not replace it. It scraped and bent when I drove home. *Update: I wrote a demand letter and the manager, Antonio Johnson paid for the parts that were lost and damaged. He was fair and professional. *
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April 2021 by Lexie T.
They need to get their facts straight !! Inconsistent customer service !! If you frowning down and looking down at me. I'm gonna feel it. Very inconvenient of them. Will never return !! I worked in customer service for years. This is unacceptable
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March 2021 by Kevin J.
Paged CSR to sporting good to purchase a shotgun. Sat for over half an hour with no one in sight. Terrible customer service all over again
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May 2020 by Chloe O.
I just waited an hour and a half at pick-up for groceries. The reason was because a negligent manager left some brand new hires alone while they went on break. I would like a refund for the time I wasted. I never wait more than 10 min for a pickup at Kroger. This was ridiculous. There is a reason I asked for pickup instead of shopping in the store.
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April 2020 by Robin H.
There is no competition Madison Mississippi for groceries except for Kroger's in Walmart. Walmart has the worst employees you can imagine. The old man that started Walmart would roll over in his grave if he knew how the store was being run. Complain to Bentonville Arkansas if you're as unhappy as I am about bad conditions at the local Walmart here! Definitely need a new store manager!
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February 2020 by Sandra B.
Wow! Big fail from Walmart Grocery pick up. I have been using the service since it started but tonight has been the worst experience. I was scheudled to pick up my order between 7pm to 8pm. Around 7:06 I get a message alerting me that my order is not ready, I go finish some things around the house--no big deal. I check back later and see my order is ready so hop in the car to pick it up. I try to check in on the app in route but the "server" said it was having issues and will not allow me too. I arrive around 8pm., frantically I am calling the number posted in pick up spot number 1 to no avail, because it goes straight to voicemail. I call the store number and ask for help and am told grocery pick up is closed, and offered no solutions. Normally I would just chalk it up to my loss, but this was not my error so I decided I really wanted my groceries or a refund. So I told the nice lady I would staY on hold to speak with a manager. I waited 45 minutes outside, also called on my husbands phone as well and never could get a manager. Needless to say I left with no groceries or a refund. You can bet I will be logging on tonight to figure out how to cancel this off my card and filing a complaint with corporate in the morning. So folks the lesson in this story is: Do not even try to arrive 1 minute late after 8pm for grocery pick up at Walmart because they do not check the parking lot or even call To ask if you are in route for your order. Take your money elsewhere!!
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August 2019 by Molly M.
I have used the online grocery order a few times because I have two young kids and would rather not tote them around while trying to grocery shop. I had one order to be picked up by 4 one day and at 3 they called to say they had to cancel the order because their workers were leaving! Ummm ok I guess we won't have dinner. So then I put the order in to pick up the next day and headed to the store after I got the email saying my order was ready. I've been sitting here for 30 minutes while every pickup spot is full and have only seen them bring out one order. This is ridiculous. Also no one has answered the phone the 4 times I have tried calling.
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March 2019 by Josh E.
Good luck getting them to answer the phone. I tried calling three different departments none of them answered. I then called the pharmacy and asked if they could transfer me. She was really nice and transferred, but still no answer. Absolutely ridiculous!
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December 2018 by Peyton D.
Been trying to use Wal Mart's online pick up system and have been displeased everytime to say the least. They never substitute items, just say they "don't have" common things everytime (anything from bananas to chicken breasts), which I'm sure they would have if it went inside. Today i arrived and no one answered my first ten calls, then someone came to my window and said their phone had been stolen? It should've taken about 10 minutes and altogether took about 30, which is more time than i would've even spent in the store.
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November 2017 by Misty S.
This is one of the most organized and orderly Walmart I've been to. Couldn't find the clearance section, though. It's opened 24 hours and is closed to I-55.
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January 2017 by John D.
I cant describe how horrible this Walmart is. They have 20 lanes yet the most you see open are 5. The cashiers are rude and clearly don't want to be there. If you hate your job you should find a new one. If you're Walmart and you see that your employees hate their job you should let them go. The outside of the store is always dirty. The return line is always slow and employees are just goofing around and the "ladies" are usually just picking their teeth with their disgusting ghetto green nails. Make employees will often have their pants hanging down. Disgusting. I pray a Super Target opens soon. Maybe then Walmart will care about this location.