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September 2023 by France SixZeroOne
Great Place recommend 10/10! Just ask questions before you buy!
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August 2023 by Kutthroat Barbie * SC
BEN SHIRLEY is a SCAMMER, DO NOT BUY FROM THIS GUY. This owner actually RAN for Office while scamming the people in his town. He has NO Ethics or MORALS, On July 6, 2023 my BF and he bought a car from Ben Shirley at Bonita Auto Sales, placing a $1500 down payment on the car. Mind you $1500 is a lot of money for people struggling, but he has to be able to get to work to provide for his son. the following day on Friday, July 7th the car broke down. He called Bonita Auto Sales who told him to bring the car back they would fix the problem. The car was returned that Monday, July 10. He has called almost every day since July 10th about his car and was told over and over again they were waiting on the part. When calling as he did almost every day, and going on 6 weeks of waiting on a part, he was told that they were now NOT paying to repair the car. They kept the car for 6 weeks saying they would repair and now they are not. Now any time limits for him to file and hold them accountable have expired. This was done intentionally. This caused him to lose his job, he could not get to and from work, and has really just hurt him financially, and emotionally. The stress alone is awful.He had no choice but to contact the repair shop that Bonita Auto Sales uses, and told them, he would pay for the repair, and here we are again, on another week with no car. The repair shop informed him that they needed the keys to repair the car, and are waiting for Bonita Auto Sales to get them the key. And now he waits more..He better make the right move cause Imma bout to go VIRAL.Mississippi Law on Returning a Used CarUnder Mississippi law, a buyer has the right to return a used car within three days of purchase if it does not meet their expectations. The buyer must provide written notice to the seller that they are returning the vehicle and must also inform any lienholders on the vehicle about their decision. In addition, buyers may be entitled to receive compensation for costs incurred during this process.Mississippi and Federal Lemon LawsThe dealer cannot keep trying to fix the car to run out of the clock. If they make three unsuccessful attempts to repair the car or the vehicle is out of service for 15 or more days, the dealer must replace it or buy it back from you.
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July 2022 by Juankeeta Castell
Very Rude‼️.. we put 5000 down on a 2016 Surburban then two weeks later the transmission went out on it...we replaced it and they still expected us to make that month payment then a year later the Cadillac converter went out in it we fixed that...Then we got some insurance with another company before canceling our previous policy Now they goes and take the vehicle saying we didn't have insurance we provided proof but BOB refuse to look at it and the lady that works at the desk was very rude also pointed her finger at me and thought she was about to walk up on me...PLEASE SHOP ELSEWHERE
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July 2022 by Gomeze Robinson
They are run by shady characters that prey on the desperation of their clients. They will call you on your payment due date, and then send someone to take your vehicle 30 minutes after the call. To further compound the issue, they tack on an unnecessary $400 fee in order for you to reclaim your vehicle. I think they do it hoping that you don't be able to pay, so they can resell the vehicle and still force you to pay the remainder of your auto loan. Start far away from this place.
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May 2022 by Lillian Rai
I asked for the owner, Ben, as my family is friends with him but the salesman shook his head no and told me he was not there. Asked if he could help me with anything. I told him I was specifically sent to ask Ben about helping me get into a better vehicle than my current one. The salesman asked would I be paying cash or need to make payments. I told him payments. He immediately asked how much I had for a down payment. I honestly don’t know and asked him what I would need but he insisted he couldn’t help me until I told him how much money I had first. So I randomly gave $1,500 as a number, but his response was he couldn’t help because everything on their lot would require $3,000 and up. WHY DIDNT HE SAY THAT TO BEGIN WITH? He then told me to look online at prices for the cars I was interested in and bring 25% of that price as a down payment. Very very rude. I even called later on in the evening after I left to ask about a car I saw on his lot, but not listed on his website and even then he hollered at me that he didn’t know because “they are constantly moving cars around and just because it was in one spot doesn’t mean that’s where it’s still at”. Never mind the fact I went back by this morning and it’s still in the same spot without being touched. Needless to say, unless the owner himself steps up to help us, I will not purchase even a piece of bubblegum from this place.
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May 2022 by Jason Hopkins
My sister bought a vehicle 2 months ago. The transmission went out. A older gentleman was very rude when asking valid questions. If you decide to use this business please get tge vehicle checked out fully. They are selling lemons $5,000 and up. Not helpful to customers at all. Rip off.
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April 2022 by ronald mays
Worst place to buy a car poor customer service sales man was no help trying to sell me a car only reply to when I asked about prices on a car kept saying go look on the website I was looking for a new car then not later at home at night the sales man treated the guy who was cleaning the cars like he was beneath him talked as if he wasn't in it to sale cars just sit in office and waste time I tried to leave my number for him to call me when he gets more vans in again with just look at website I went right down the street and purchased a 2015 dodge caravan from a sales man who knew how to treat his customers I give this car lot a negative score
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December 2021 by Zoe Morgan
This is a horrible place to get a car. The owner will try to get over on you and all the cars are terrible. I had to bring my car back after 6 months of trying to keep it running. I won’t go too much into detail but just know it’s not worth it.
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Car had a lien on it and was unable to purchase a tag for the vehicle. They refused to refund my $1500 down payment. I do not recommend this company to anyone.
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October 2021 by Latoya Walker
This is the most unprofessional place I’ve ever been to I would highly not recommend there receptionist had the most nastiest way of talking to you I see why all of there cars are still on the lot I went and purchased something new and dependable
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October 2021 by Glo Mann
There cars a well use in no good under the hood
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June 2021 by Josh Daw
Warning ⚠️ do not purchase a vehicle from this place i’ve had my truck for Two weeks I pay $14,000 Cash and the transmission stopped working they said there’s nothing that they can do they sold me a lemon ?
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June 2021 by Teresa Duncan
I must say I called not to excited in my business to purchase a car first question was I'm interest in an BMW what car hunny I have plenty and how much do you have not good cs at all
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May 2021 by 88jamesventure
Excellent friendly service, great inventory. Loving the auto we bought a few months ago.
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January 2021 by Leonard Epting
What can I say the best way to get on your feet is miss a note
