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October 2023 by SMVM FAMILY
TOP LEVEL SALES AND VEHICLES!! NO MORE TOYOTA OR GMC FOR US.
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August 2023 by e t
For about a month, I worked with a sales rep at John O'Neil Johnson Hyundai in Meridian, MS on the purchase of a new 2023 Tucson hybrid limited. They were the only dealership that was getting the exact vehicle I was looking for. When the vehicle arrived at the dealership, I scheduled an appointment to purchase and pick it up. As I live out of state, it's about a 4 hour drive to Meridian.I confirmed the appointment Friday for a Saturday pick up and that I had the right form of payment and was assured the vehicle would be ready. I reconfirmed Saturday morning that everything was all set. I was told yes. I also got 2 email confirmations about the appointment Saturday morning, one email Friday and the other Saturday morning at 9:25 am.Approximately 150 miles into the drive, at 10:00 am and an hour before my appointment time I received a call that John O'Neil Johnson Hyundai had traded the vehicle to another dealership.I realize I didn't pay a deposit but I was never asked to pay a deposit to secure the vehicle that I had agreed to purchase. My wife and I drove 300 miles and wasted over 5 hours of a Saturday on a broken promise of purchasing a vehicle.Fortunately, Team one Hyundai in Gadsden, AL was getting the same vehicle in and I purchased from them 2 days later. Highly recommend Team 1, by the way.In any case, beware of very unprofessional and unethical business practices with this dealership. They didn't even reimburse the fuel cost for the wasted trip.
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June 2023 by Henry Foster
I've been to the dealership, but I was at the auto body shop with my brother's vehicle. It took an entire month and he still had to return the vehicle because the door lock mechanism dislodged. Not my first choice. He had to pay me for transportation. SMH!
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June 2023 by Sharon Lewis
Very nice staff! Sevice dept So helpful and friendly!! Appreciate them!!!
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May 2023 by Kathy Karrh
Always very helpful to help determent how to fix my problem! Appreciate all the staff being so kind!
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April 2023 by Dee Gipson
Got exactly what I wanted me salesperson Paige showed me how buying a truck could be nice. Not a dreaded pushy thing.
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January 2023 by Jason Poppy
Had a great experience under less than ideal conditions on our part. Buying a car in todays market and supply chain is hard enough and we were in 2 different states, but we made it happen and happen fast. Mark Newell was great to deal with, straight shooter and went the extra mile for us.
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December 2022 by Mary Foley
My car-buying experience was first rate. Mark made it super easy to buy a car and worked extra hard to give me exactly what I wanted. I am quite impressed with the customer service here and love my new vehicle!
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December 2022 by Turntable Genius
Didn't Visit,Helped A Person Dat Had A Accident Outside On Da Highway. But I Know They Have Sum Good Priced Cars, And SUV' And Vans. ????
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November 2022 by Trey Berry
Mark, Adrian, & all the staff always go above and beyond!!They have helped my family out when my daughter’s vehicle suffered a flat in the middle of nowhere! We have purchased all 4 of our vehicles from them and will continue to do so!!Great team at JOJ Hyundai!!
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November 2022 by Sally Truby
Needed an oil change and some warranty work. Had an appointment and they got me in and out in a very reasonable amount of time. The service manager is great, going above and beyond to help.
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September 2022 by Ethan Perdue
Lori and Adrian were awesome, this is my second vehicle from this dealership. They made the process of not only buying my first vehicle through financing super easy but also trading it in, definitely felt like they helped me get the best deal possible
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September 2022 by Deborah Terrell
Service is great but this place is in dire need of upkeep. Carpet is worn out and it's just plain dirty looking.
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August 2022 by andy dantin
Top notch outfit. These guys really treat you well. They explained everything out, showed us all of our options and helped pick out the right fit for us.Mark Newell handled us for our internet sales and took care of every single detail for us and delivered our car to us fully fueled and spotless. Adrian set everything up with me on the computer side so that I was completly set up and ready to go. Thier customer service is spot on. I would highly recommend this dealership to all of my friends and family. This was one of if not the best car sales experience I've ever had. Come check them out or go online talk to Mark Newell they treat you better than right.
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July 2022 by kathy quinn
I had my car checked out and I got an oil change. They were fantastic!
