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September 2022 by Nicole Lee
I went to the Sam’s Club in Meridian,MS to return a brand new, never opened wallet that I purchased in Dec of 2021. (I didn’t return this item sooner as we were in the process of moving into our house and the item got lost in the move.) When I went to return the item, I was advised that because the purchase is over 90days I was unable to return it. I explained that guideline is for electronics and major appliances, and the lady argued with me. As you can see in the attached photo from Sam’s Club site, you can return a wallet at ANY time. I called to explain this to the team and they continued to argue with me and placed me on hold for at least 10-15mins when I requested to talk to a manager. The customer service at the Meridian, MS is horrible! I never have this kind of customer service at any of the other Sam’s Club stores I visit.
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September 2022 by Laurie Garrett
I just wanted to commend the young woman who greeted me at the entrance. I was having a bad day and she helped changed that by the way she interacted with me. She was genuinely upbeat, friendly, and kind. I could tell she was sincere with her emotion and words- that she not only took pride in her job, but enjoyed her customers. I didn't get her name, but she's a younger (in her 20's maybe?) black female that was wearing glasses and I think she was wearing a headband/hairwrap band with shortish/medium hair. Her customer service mannerism was top notch, and I just wanted to praise her for it. It was refreshing to be on the receiving end. The world is definitely a better place with her in it!
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December 2021 by Carolyn Joe Owens
Great love the cheap gas prices
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August 2021 by Heather O'Brien
Driving through Meridian, MS to get to a rodeo in AL that started at 7 with it already being 6:30, with a tire on our dually that had a flat. Purchased the tires brand new yesterday from a different location, but failed to replace the stems. Even though we had a spare, it still wouldn’t have held up due to the faulty stem. My horse was loaded in the horse trailer in the heat and let me tell you, I HIGHLY recommend Sams Club tire service! It was the end of the day and I’m sure everyone was getting ready to go as they were about to close at 7. We had a gentleman by the name of Darrell who was so kind and took the time to help us! If it wasn’t for him, we wouldn’t have been going anywhere. I can’t thank this man enough! The world needs more people like this man.
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March 2021 by Billie Jenkins
I recommend everything. A greatlove the store. place to shop.
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April 2020 by Denise Harvey
Awesome service, I absolutely love shopping at this location! Employees are very helpful and kind. Very clean and well stocked even in this Covid-19 pandemic shortages.
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February 2020 by Jeff Turner
Nice professional friendly people
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January 2020 by Brenda Windham Cheatham
I love the sales and most of all the friendly people u meet and I always get everything I need.
