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April 2024 by Shicarra Marsh
Everything was great and the communication was amazing and the office manager was very respectful and honest.
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March 2024 by Hakeem Parker
The Manager Is Amazing Beautiful Respectful and gets the job done Asap and there is no hassle she needs a promotion
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March 2024 by lil baby
Wonderful customer service! Only place I use for my storage needs
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March 2024 by Fernando Atterberry
Always a pleasant experience. Nykeysha West is the best?
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March 2024 by Christopher Alexander
While I feel the merger SROA made with SecurCare Self Storage could have been done much differently and more professionally, such as having let current customers know the change had taken place and when and where bills could be paid, etc, Ms NyKesha and Ms. Denise worked diligently to ensure my specific business concerns were handled timely, expeditiously and with great detail. I greatly appreciate their effort and work. Once the facility is updated and remodeled with security cameras, a gate and fence system, is repainted and broken facility mechanisms, SROA on Hwy. 45 in Meridian, MS, will be the best place to store your valued items with self assurance that it will be well protected.
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January 2024 by Breuna
Wouldn’t recommend atallllllll ? 0/10 horrible storage , horrible management When i first got my storage everything started great couple months later a manager or a pretend manager called me & stated my lock was missing and she put one of the storage locks on it . She stated i could walk the unit to check to make sure my stuff was still there when she get back to the office she never called me back like she stated she was very unprofessional and untrustworthy . I was trying to get my stuff out my storage no one was there with the key to let me in . When i finally got in some of my items was stolen mainly my tv,clothes and shoes and more stuff of value .this is so sad the office is even closed so no one is there to really watch your stuff .Storage price even went up without notice !!!! Manager never called me back like she said horrible horrible. I advise anyone not go here will be filling a report
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January 2024 by Breuna Horn
Wouldn’t recommend atallllllll ? 0/10 horrible storage , horrible management When i first got my storage everything started great couple months later a manager or a pretend manager called me & stated my lock was missing and she put one of the storage locks on it . She stated i could walk the unit to check to make sure my stuff was still there when she get back to the office she never called me back like she stated she was very unprofessional and untrustworthy . I was trying to get my stuff out my storage no one was there with the key to let me in . When i finally got in some of my items was stolen mainly my tv,clothes and shoes and more stuff of value .this is so sad the office is even closed so no one is there to really watch your stuff .Storage price even went up without notice !!!! Manager never called me back like she said horrible horrible. I advise anyone not go here will be filling a report
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December 2023 by Meagan Hymes
I have an open case rt now my storage was broken into. Property stolen conveniently while office is closed for reinventions. There are cameras on every lane, including the trash area, but not on the main lane where mine was broken into. Police said this is not the first break in at this location. I like to add that the location appears to be a decent neighborhood. However, further down, I know it is not. So let's think logically someone walked down hwy 45 broken into just my storage and took all my items? No, the cameras on my lane were removed, and the office closed. Please don't allow my experience to be in vein. Take this as a warning. The insurance is only 2000 they don't tell you this. The property stolen exceeds 2000.. my jewelry from my grandmother's jewelry box gone. I'll never be able to get priceless property back, and furthermore, the policy isn't enough to even cover replaceable items. I am a business owner. I simply didn't have room to store my cameras and marketing materials. As a business owner, starting out these types of crimes really affects the business. I will have to start over in marketing materials.
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September 2023 by Robert Gray
My storage space is just right for my needs, The young lady in the office has been extremely helpful! She has gone above and behind.The storage unit is on my way to work, is clean and very nice! The parking is excellent.
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April 2023 by SMA Jones
I have had this unit for a few years. It started out at $56/mo plus insurance. It is now at $82/mo plus insurance. The rate goes up without reason and it’s always unexpected. When you call the store and ask them they say it’s out of their control and it’s corporate. When you ask corporate they say it’s up to the area manager.
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March 2021 by Clay Wiser
Purchased a 10’x18’ unit from 3415 old hwy 45 N. Meridian MS location for my vehicle and other odd items for a move. Arrived, backed the car in, pushed it ALL the way back, did NOT clear. The car is 16.4ft long. The unit size is falsely advertised, no longer served its original purpose, created a major hardship during our move, and didn’t receive any type of refund (even a smaller unit rate since we no longer need a larger space). Angela, who I spoke with, did well on defusing the situation but she needs better information from corporate on the specific sizes as well as more power to satisfy customers on these mishaps. Good job, Angela.
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March 2021 by Rachel Wiser
Poor Service and Customer Care:We asked them for the measurements of the unit, they told us 18’ x 10’, it was actually 15’ x 10’. We were unable to fit our vehicle in there (16.5’ long).They didn’t offer anything in return for giving us the wrong measurements, only that we can move our remaining items into a smaller unit, really put us in a tough situation and we had to find an alternative last minute.Additionally it looked as if several of the units had attempted break-ins as the area around locks was bent and scratched, so probably for the best we didn’t keep our valuables there anyways.
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March 2021 by Tracy Gosa
Angela Patrick made this easy and non stressful and was very guest oriented felt like I known her for years I’m 46 and was my first time ever using a storage for my things I would def urge everyone to give this place a try and ask for her ! Thank you again
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March 2021 by Miranda Chappell
Really enjoyed speaking with the manager she was very professional and helpful. I definitely recommend using this storage and dealing with the manager miss Angela Phillips.
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February 2021 by Lou Thomas
I have rented a unit at the Hwy 45 location for several years. The property manger Angela is awesome and goes above and beyond to help, she really cares about the clients and that was greatly appreciated I would recommend this location to anyone.Sincerely,Rhonda Scott
