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December 2023 by Cynthia Terrell
I experienced the most wonderful experience with them. Their AWESOME
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December 2023 by VJennifer Bellino
These guys are crooked scumbags! For starters, the owner Jay literally was making fun of a lady's weight after coming with a broken down vehicle. So bad first impression right away. He the proceeded to talk trash about the previous customer who was unhappy with the work he did. This should have been my que! They fast talked me about how horrible customers are and so on. They ended up doing a complete diagnostic of my vehicle, giving me an entire list of everything that was wrong with my vehicle. I needed it to be safe for upcoming road trip so I went ahead and had them repair the most imminent issue being my water pump, thermostat and several pulleys and hoses.for $1233. 2 days later my radiator is pouring out coolant, they wanted another $125 diagnostic fee to tell me my radiator is leaking and another $650 to replace it. I took it for a second opinion and that mechanic discovered a puncture hole in the top side of my radiator and said it was intentionally done. They've been reported to the BBB and will be pursuing this in civil court! This business is a huge scam I would beware!
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March 2023 by Maika Thompson
They were able to get my part and install the very next day!
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January 2023 by Daniel Parker
Very cooperative and great communication
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January 2023 by Linda Harper
No experience with them.
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October 2022 by Thomas Miller
Business does not stand behind it’s repairs. Car was taken back for repair of same issue they completed work on. Attempted repair with used parts. When taken back for a third time technician was willing to do the repair but was told by the manager to have my car taken somewhere else. Worse auto repair shop I have seen to date!!Services: Air conditioning
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September 2022 by Kathy M.
I took my car in for a problem after paying $1100 , 2 months later had the same problem. They got the car back and said they fixed the car and charged more money. I got the car back and the car is messed up. You trust when you go to a business that they will be honest and do your car right. To all women do not take your car there.. They just take people money.
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June 2022 by dustin Stewart
Had a very hard to diagnose problem and they were able to figure it out and get it fixed quickly.Services: Electrical
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May 2022 by Betty Alford
The experience at Total Car Care is ALWAYS pleasant and professional. I never have to go anywhere else for any vehicle needs. They are knowledgable on all of my vehicles. The staff is friendly and they make you feel like family. The fees are exceptional to any I have ever experienced. This is truly a shop that's the TOTAL package!!
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May 2022 by james lagoy
I went to Total Car Care with a engine misfire without a solution, they found the issue after no one else could I would recommend Total Car Care for any vehicle issue. The repair price was better than expected and guaranteed, they were great and kept me posted throughout.Services: Electrical
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April 2022 by Ilan Mahdi
Very professional and willing to explain services that I do not know much about. I got a lot done with my car for an affordable price, and it was completed within a day. Happy I chose to go here, and will be bringing my car back for future services highly recommended ThanksService: Transmission
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April 2022 by Issa Towing
I was travelling and my Mercedes broke down and I called them and told them my situation those guys was god gift because they got me in and out and they got us lunch for me and my wife and the kids I wish we have some kind mechanic shops like total car care in tx
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March 2022 by Derrico C
I was having issues with my transmission overheating I had took my Tahoe into two different Chevrolet dealerships and was told by both dealerships I needed a new transmission I stopped by Total car care for a second opinion and explained to the technician my problems with the overheating transmission Joe was very understanding and offered his opinion and I was sure he could fix the problem Joe was able to pin point the issue and fix the problem with the overheating transmission... I'm very thankful for total car care service thanks JoeService: Transmission
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February 2022 by Lakisha Roberts
Took my vehicle to get lights put on but in the mist I need some mechanic work done and I must say very reasonable and great work .
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October 2021 by Diann Thibodeaux
I got my headlights repaired on 9/20/21 I asked why my headlights were not on the frame I was told they don't have to be as long as the bumper lined up. My driver's side burned out in 8 days we were told the headlight was a bad headlight even though it came from a 2 pack and both were replaced! I was told they can do it again but I would have to pay them another $126 to get it done. I will never visit this place again i will not recommend this place to any friends or family members!
