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October 2023 by Chantell Butler
This location does not accept bill payments unless they can get into an account. My family member, who is not authorized on my account, but have a line went in to pay his bill. The rep insisted my family member give him my account passcode to pay his bill. He was told the system changed and in order to process the payment, he had to have my code. Now me knowing this is a CPNI VIOLATION, how dare the store set these standards?????? Employees lying saying they can not do a bill payment when there is a drop down for someone who has to do a quick sale because it is illegal to access someone’s account without identification. Way to go Att Blue Link for allowing your people to treat customers this way!
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October 2023 by James Lewis
I was greeted immediately by a courtesy employee who was well versed on the services provided by AT&T. She received my payment, provided a receipt and thanked me for the payment.
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July 2023 by STEPHEN
Was met OUTSIDE THE front door by ATT representative at noon or so, on 6/23 23She ask me what I wanted, I replied that I wanted to do business with ATT. SHE ASK WHAT KIND OF BUSINESS. I TOLD HER I WOULD GO INSIDE AND DISCUSS IT. IT WAS 95 degrees outside.I told her I was going inside, she again said I could not go indside.I ignored her and went inside and was waited on by Brandi.The ATT person still wanted to know what I wanted.I ignored her again. Her name was Niki.The lady that waited on me said they are a private owned ATT representative and they want to stop people from going into the store and not buying anything, so they screen them.ATT should force the closure of that store.This is a true statement and will swear to it.
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April 2023 by Terrance Lee
Great customer service and team! A++
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January 2023 by Rita Brooks
Poor customer service. Not at all customer friendly.
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July 2022 by Barbara Johnson
My husband and I went in the store to find a plan that would better fit our needs. The rep’s name was Jordan. She greeted us as soon as we walked in and was very friendly, attentive, and knowledgeable. We didn’t just change our plan, both of us upgraded from an 8 iPhone to a 12 iPhone. It was a wonderful experience. Thanks Jordan!!
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July 2022 by Jess Washington
The girl Brittany is rude and doesn’t know how to speak to people properly. She should not be an employee here that’s not how to treat customers.
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July 2022 by Jenny Guedon
Very rude employees! Not helpful. Terrible experience
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August 2021 by Jaylan Payton
Great people who work here. They are here to help and gives you the best advice on a phone always come.
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February 2021 by Ricky Warren
Great experience. Kayla was very professional and knowledgeable about presenting the best phones and wireless plan for me and my family. Working with her was the best experience I have ever had at AT&T. She is the best of the best.
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February 2021 by Teylor Thomas
Cassie had great customer service from the moment I walked in the door. Great service! She informed me that I upgrade from an 8 to a 12 pro max. Great worker and great customer service.
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February 2021 by Naturally Mercy
Internet is fast & everyone was sweet! Especially Kai Lewis! She went above & beyond to make sure I was taken care of!
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January 2021 by Stephanie Lemoine
Very friendly, extremely knowledgeable! Best experience in this store in a very long time!
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November 2020 by Michael Ware
Casey helped so much she is wonderful
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October 2020 by Mitch Scroggins
Good help! The girls are so helpful.
