Lowe's Garden Center is a friendly and helpful store with a team of dedicated staff. Customers often praise the employees for their kindness, professionalism, and knowledge. For example, Cadence provided excellent assistance late in the evening, making sure customers had everything they needed and making them feel valued. Michelle is also highly recommended for her expertise in helping customers choose paint colors, while Millie is appreciated for her friendly attitude and helpfulness in finding items. The store is well-regarded for its welcoming atmosphere and staff who go out of their way to assist. Delivery drivers find the unloading process smooth and friendly, with clear instructions on parking and no-truck zones. Customers also mention that the store's wood yard can sometimes be cluttered with items like water hoses, blocking lanes, which could be improved. Overall, Lowe’s Garden Center is considered one of the best Lowe’s locations, with staff members like Solomon and Clay going above and beyond to help resolve issues and ensure customer satisfaction. The store's welcoming environment and attentive service make it a favorite among shoppers building homes or just looking for garden and home supplies.
For me, the customer service at Lowes in New Albany, MS continues to be stellar at all times of the day.
November 2025
A thumbs 👍 to assistant manager, Clay Hall,for the professional and courtesy manner in which you handled our situation with our dishwasher. THANK YOU!
November 2025
I do a LOT of business here. Awesome crews and community partnerships. Very accommodating to my busy remodeling business and I go out of me way to shop this store. Not to mention their huge support of Emergency Services. My favorite Lowe's!
