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March 2024 by maninder singh
I am by the new brand new headphones, Bluetooth Plantronics Voyager 5200 7/28/2023 and I want to return because when I call someone nobody hearing my voice, and when I buy for this headphone in employer asking for me, if you want to return 14 day under policy. warranty you have to return and 30 day exchange any pilot and flying J that’s way I want to return and exchange and I have with the box and original receipt with I’m coming today to return. at pilot truckstop. 8/09/23 she asked for me different story if you want to exchange, you have to pay more money to exchange if you want to return you be have to go same place to return where you buy but I buy Missouri state and I’m return to Missisippi today I am living in New York. I’m truck, driver so I’m have go to special only return the Bluetooth headphones return to Missouri. Wow she say that-to me and after I call the Customer Care and explain everything. And she put on hold and after she hung up my call This is my experience with the pilot .so guy’s don’t buy pilot and flying J if you want to by Amazon is better then be here to return policy 30 day and moneyback guarantee. This is my experience with pilot ??
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February 2024 by Jesse Morgan
Dump, showers needs to be remodeled.Photos of shower number 4.
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February 2024 by Chelsea Eady
The staff at Arby’s really showed how to be professional in a difficult situation I was upset they didn’t have the new berry sauce and it really showed lol but the two workers apologized and maintained tone and all and offered another sauce and the pilot cashiers were so sweet they made sure I had everything I needed before heading back out to the rain
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January 2024 by Edgardo Berrios
This truck stop is absolutely disgusting , showers are nasty I watched the lady cleaning the showers with the same dirty towels that were there.and then go get clean towels with the dirty gloves she had on cross contamination. That’s why I don’t use those towels. This showers need a serious steam cleaning.just saying. Only reason I gave them a star is because I have to.
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January 2024 by Valerie Dale
This review is based upon an indoor sticker purchase. Excellent customer service and restrooms. Many blessings to all for the New Year!
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January 2024 by Deondrae Chapman
The worst Pilot you can come too. Pumps are ALWAYS broken. Always a problem here. Now having problems with the cash registers. Just close the place.
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December 2023 by Sararachael Sauers
Fuel island poorly designed. When in for coffee at 8pm and there was none brewed with having a dunkin station , you would think either pilot house or dunkin would be available but nope. Poorly ran it seems too.
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December 2023 by Ion Mironica
Marketing, business, marketing and that's all. As a truck driver, loyal customer of Pilot/Fliyng J, I want to say that I hate to stop by them for hygiene services. A proverb says to take care of the hand that feeds you. The truckers bring so much money in these fuel supplies and we deserve to have best services, a nicer corridor, some renovated and clean showers and, last but not least, a warm smile at the entrance from the team.Shame, degraded day by day .☹️
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December 2023 by Laylan Logistics
Thanks for reviews. Was about to purchase a shower here but after reading the reviews i’m now moving to next loves. So to the management just do something because truckers like checking reviews than anything else and will make decisions accordingly. So that means you are loosing a lot of money just because you’re are not serious with the business. I did not even step inside just parked finished my brake and now moving to a different place for decent services. Wanted fuel, food and shower but i ain’t gonna do any of those because of those showers.
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December 2023 by Lais Trejo
It's a terrible place. after waiting for the bathrooms to be cleaned. The person in charge of that arrives and with the same towels that they put out for the clients to dry off. That person cleaned the bathroom with them. The only thing he did was dry the bathroom. He didn't even clean the toilets. and I know that because she was watching it. She was sitting right next to him waiting for him to clean the bathroom. it's disgusting
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December 2023 by robert rollins
Management is worthless. They got the pumps set up to max sure it cuts off at 50 gallons so you can not get the bonus points. Management does not care. Employees are awsome and helpful
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October 2023 by Dalena Cox
Store is okay. Did not check restroom. Showers on the other hand were absolutely disgusting. You could tell it was just rinsed out no cleaner used. "Hair" all on the toilet seat and walls. Black mold in and around shower. Missing vent covers.
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October 2023 by Erik Hadley
The positives : VERY few. Water pressure in the showers were decent but water not very hot. Parking lot is decent and you should t have a problem getting into a spot if you can actually drive. Now the horrible : the showers are disgusting. One of the worst and that’s saying a lot for pilot. Mold everywhere. Only one hook to hang anything while showering. No aerator on sink faucet causing water to go everywhere. No safety lock on door. Fan over sink has more dust on it then the haunted mansion in Disney World. Ceiling vent is just a wide open hole with no filtration. Over all , if you have shower credits anywhere else or can find a hose behind a dumpster someplace , you’d have a better experience then using this dump.
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October 2023 by Jimmy Alvarino
bad service I waited for a shower for more than 30 minutes and they were all empty, they simply did not prepare them, they get upset and treat themselves in a bad way, it is not a place that I recommend
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October 2023 by Dalena Mason
Store is okay. Did not check restroom. Showers on the other hand were absolutely disgusting. You could tell it was just rinsed out no cleaner used. "Hair" all on the toilet seat and walls. Black mold in and around shower. Missing vent covers.
