Verizon is a telecommunications company known for its cell phones, wireless plans, and accessories. Customers have praised the staff for their exceptional service, highlighting the professionalism and dedication of team members like Justin Mills and Takeya Dean. Justin received recognition for his patience and ability to assist customers with account issues, turning potential frustrations into positive experiences. He is commended for his cheerful demeanor and thorough attention to detail. Similarly, Takeya has been described as a wonderful manager who goes above and beyond to resolve order issues, demonstrating diligence and professionalism. Overall, Verizon's employees are noted for their commitment to customer satisfaction, making them a reliable choice in the telecommunications market.
Best experience ever!! Don’t remember the guys name that helped me but he’s the absolute best. He was so polite and went above and beyond to make sure my situation was taken care of before I left the store so I didn’t have to make another trip there to resolve it.
June 2025
The lady that helped me went above and beyond to settle my situation. She deserves a raise for all she had to do that day. She remained professional throughout the entire ordeal even when the other company representatives did not. If I still had a business I'd hire her In a heartbeat.
November 2024
Verizon needs to give Justin Mills a raise. He helped me get into my Verizon acct app. where nobody else could help me at the other stores. I was about to drop Verizon but he saved them 1 customer. TY Justin