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October 2023 by Your Final Choice Agency
I went there for a radiator that was under warranty. I called the night before and spoke with someone who claimed to order my part, but didn't. (Always write down the person. Or put a note in your phone who you speak to) I called the next day to see if the radiator had come in , it had never been ordered. At 12:00 the manager ordered the part. I called at 17:00 and the radiator was there. I get the radiator and think it's going to be an easy transaction, both it is not. I get an assistant manager who let's me know that she needs more training cause she has only been there about a month. GOD was with me that day cause one of the old store managers was getting a drink and told me everything that the assistant manager should do in order for my 30-minute transaction to come to an end. After all this the young guy had to finish the exchange, for the assistant didn't know where to start. I will always conduct my business in the daytime from now on.
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August 2023 by Wendy Marie Harrison
Ms Sandy, the manager, is very friendly and knowledgeable. I will definitely return.
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August 2023 by Quanisha Duckworth
They very friendly and they get downs too business so if the part not in the store they'll make sure you order it online before you leave
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August 2023 by Danny Towner
I call up the store for a fuel pump 4 cylinder she got a computer in front of her don't know that a 4 cylinder is 2.4.. If you dont know about cars don't get mad at me.
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May 2023 by Brown-eyed Girl
I just wanted to let the world know that Tyteanna at this store is amazing!! She was patient and she was kind. I was in a hurry today and needed some assistance. She assured me she knew what to do and then did it. Even when I doubted her and was probably even a little rude.. she was so kind and patient with my impatience. Thank you Tyteanna for your professionalism, your calm demeanor, and your knowledge that got the job done for me today! A million times thanks!! ?? And please accept my apology for being a little rude.. you are awesome!!
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March 2023 by Walter Graham
Really great service
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February 2023 by Kimberly Woodard
Traveling on vacation and our brakes started grinding. We stopped at Auto Zone in Newton, MS about 5:00 one evening and the two nicest ladies working there found us a local mechanic who came to the store and changed our brakes for us there on site! They were super friendly, ALOT of help and it was greatly appreciated! Thank you!
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August 2022 by Candice Wade
Great Service Sandi was very helpful and assisted in making sure my family was back on the road safely in no time.
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May 2022 by Roy Leonard
Great service, friendly staff, I will purchase auto needs here again.
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January 2022 by Keith “Hall” Barnett
Worst auto parts counter I've ever encountered. The sales staff argued with me about whether or not the part I was requesting (which I had in my hand, removed from my vehicle in their parking lot) fit my model truck. They insisted that the part I had was not what their computer said was equipped on my truck and that my part did not exist. Their competitor a block away had everything I needed and didn't look at the computer once
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December 2021 by Barbara Daley
I am on the fence with the Newton AZ. For reasons bigger than what it would take them to snap if tables were turned. The guy with the glasses can be hit or miss, he's very friendly, sounds extremely confident ( all of them pretend they are knowledgeable in what you ask to sell you a part) but he's off when him and the Cajun lady work together. The tension, eye rolling, snippy comments, are not only uncomfortable but extremely unprofessional. They have sold me the wrong parts ( wouldn't be a big deal if they hadn't argued me that that was the part I needed instead of what I asked for) .3 different occasions regardless of me telling them what truck it was for they give me one for another family truck. I will change my rating if I inquire about a part and they the cheaper option is what they have in stock. And they sell it to me without me begging that is what I need
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December 2021 by Ken Palmer
I came to see about getting cabin air filter help Ashley and Sandi were wonderful. Sandi went out and installed it for me! Excellent and friendly service!! Best service I’ve gotten!!
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July 2021 by Lucas F. (Harvey)
I go there at least once a week and often times find exactly what I need with minimal fuss. Great customer service and will continue to go there! :D
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June 2021 by Bobby Curry
Great customer service
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April 2021 by Tammy Myhre
Store is always well stocked and clean. Great management and personnel is very knowledgeable.