Called to be proactive concerning a financial matter, was put on hold after sharing vital information concerning an account. Left on hold for over 15 minutes. Associate never returned to the active call so I hung up. Pathetic customer service.
From BankFirst
Founded in 1888, BankFirst is driven by strong values and a long-term, disciplined perspective that emphasizes our commitment to providing high-quality financial products and services as well as delivering exceptional customer service.
We are passionate about supporting our communities through socially responsible leadership and cultivating a strong and positive corporate culture.
Backed with a long history of strength and security, BankFirst continues to provide innovative products and services designed to meet customers’ needs, while helping communities to prosper and grow.