O'Reilly Auto Parts in Ocean Springs, Mississippi, store #1089, is known for its friendly and helpful staff. Customers appreciate the polite service and the willingness of employees to go above and beyond to assist with various needs. The store offers a wide range of parts, tools, and accessories, with orders always correct and available on time. Many customers have received valuable advice, such as proper tire tightening techniques, which has helped prevent potential accidents. The staff, including the store manager, is proactive and attentive, offering services like free battery testing, wiper blade and bulb installation, fluid recycling, and check engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program for those needing tools only temporarily. Customers have praised the staff for their dedication and care, noting that they often help with troubleshooting and finding parts for complex issues like coolant hose repairs. Overall, the Ocean Springs location maintains a reputation for reliable service, knowledgeable staff, and a welcoming environment, making it a trusted destination for auto parts and assistance.
Ordered several parts over the last few months including a battery, cabin air filters and spark plugs and the orders were always correct and available when promised. Friendly, polite service which is much appreciated in today's world!
March 2024
My only experience was a phone call & the employee was polite,helpful, etc…
February 2024
My battery was dead and parts corroded. I needed help and Mr. Elgin helped me get my car started, charged battery and put new parts - all with a big smile on his face. ❤️ I will always be a loyal customer! ? Thank you everyone at O.S. O'Reilly!
