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January 2024 by Pedro Perez
Randy has excellent customer service skills his goal was to make sure we were happy. Instead of say no he would say things like let me see what I can do which made me feel like he had our best interest in mind.
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January 2024 by Tim Nunley
It was a nice and fast experience. The people where supper nice and worked hard to get me what I wanted within the price range I needed.
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November 2023 by J K
I originally stopped by for a simple tire rotation. I was told I need an appointment and that AllStar Chevrolet isn't an option for booking through the mychevy app because they just dont keep it updated. It was like they just weren't interested in having my business.After a 10 minute dissertation of how and why they only do service by appointment, the service writer finally began to offer appointment options. Unfortunately, none would work for my schedule.Not to waste my time and trying to make my stop here productive, I went to parts to buy an inexpensive interior trim piece that broke recently. It wasn't in stock, so the parts guy said he could have one for me the next day. He took my phone number and said he'd call. I left. I've never heard from them. Called in a week later to check on the status. Not in. Nobody cared even order a simple part for me. No one cared to call me. Nothing.All in all a bad experience and I won't return.Don't go here. They don't want your business.
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October 2023 by jay kimery
I originally stopped by for a simple tire rotation. I was told I need an appointment and that AllStar Chevrolet isn't an option for booking through the mychevy app because they just dont keep it updated. It was like they just weren't interested in having my business.After a 10 minute dissertation of how and why they only do service by appointment, the service writer finally began to offer appointment options. Unfortunately, none would work for my schedule.Not to waste my time and trying to make my stop here productive, I went to parts to buy an inexpensive interior trim piece that broke recently. It wasn't in stock, so the parts guy said he could have one for me the next day. He took my phone number and said he'd call. I left. I've never heard from them. Called in a week later to check on the status. Not in. Nobody cared even order a simple part for me. No one cared to call me. Nothing.All in all a bad experience and I won't return.Don't go here. They don't want your business.
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October 2023 by Timmy Smith
Definitely got my permanent business. Thank you so much!! You guys are the best! The service was exceptional and the service manager was super professional.
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October 2023 by Glenn Chambers
I had an electrical problem with my truck that could wait for a scheduled appointment. They were able to work me in and had me up and going in relatively short order!
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October 2023 by Kathy Towle
They took my car right away for an oil change and tire rotation. Turn around was very short!!! Great service!
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September 2023 by Danny Baser
AllStar Chevrolet is the best for dealership service. My recent sunroof problem was fixed correctly and as quick as possible under extended warranty. From oil changes to repair service, always prompt, professional, and customer friendly.
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August 2023 by Jay Loflin
Seems to be really good people whether it is letting me know the bad news or good news. My vehicle has been a repeat offender at this dealership, but always on different things.The biggest and most important item, in my mind, is that it’s repaired correctly the first time…in which it always has been. Comebacks suck and are a complete waste of time. Never had them here.
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July 2023 by Portia Green
One word…RUN!!!! Service department sucks. They don’t respect you or your time. Took my vehicle there, patiently waited over 3 hours. I went to asked about a status and found out they didn’t write “waiting” on the ticket. Therefore, my vehicle was just sitting there. Not being serviced. Their response was, “didn’t know you were waiting”. Sir, you’re the one that told me to have a seat in the waiting area, enjoy coffee, and the service should take about an hour. I will rather walk than have service here ever again. Very unorganized and unprofessional. RUNNN!
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June 2023 by Remona Moore
Doug Brown awesome car salemen.. I purchased my Chevy 2018 Equinox there 11/2022... satisfied with my purchase. I've been very satisfied with my car beening service there also. Awesome job you guys I'll be back to purchase soon.
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June 2023 by Steve Atkins
Drew Depriest has built a great team at All-Star Chevrolet. Randy, Doug, Kevin and Jeff are always very helpful, friendly and professional. I feel like family dealing with All-Star. Great job, guys!
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June 2023 by Alana Williams
Working with Randy was great. He went over everything with us and made the entire process so easy! He even picked up my new vehicle from my office the next week for a detail since it couldn't be done the day of purchase. I would go back to All Star for any future purchases.
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June 2023 by Steve Pannell
Sean wasn’t very professional. Got my car in but waited almost 2 hours for an oil change. Went to check on my vehicle only to find no one available to help me. So I went outside where the cars are when they are done to find mine. So I finally found Sean and he said it’s been ready that he forgot to come get me. He made the excuse he has been busy and the only one working. Asked the lady I checked out with how long my ticket has been with her and she stated for a good bit. Seems ever since Chance left this shop is going down hill with the service advisors. But Sean isn’t very professional and Jeff always seems to be having a bad day and he doesn’t seem to want to hide it.
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June 2023 by Annie Miles
Mr. Doug Brown was very helpful when it came to me purchasing my vehicle & Mr. Kevin Smith was also helpful with the financial aspect. They make a great. Thank You gentlemen so much
