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February 2024 by Arthur Johnson
Thanks for the speedy service
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February 2024 by Myron G.
Would give zero stars if possible. One of their retail sales associates at the Olive Branch location essentially committed theft by purposefully concealing the fact that she, without authorization or approval, verbal or otherwise, added services and thereby additional FEES to our account that we did not ask for nor agree to pay. Had it not been for a courtesy "thank you for adding this service" automated TEXT MESSAGE from At&t and a subsequent overlooking of the "agreement" sent to us via email we would never have caught this act of outright deceit and fraudulence. This is wholly unacceptable and we will be pursuing, at minimum, disciplinary action against this employee up to and including legal action against At&t.
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January 2024 by Robynne Green
Great customer service
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January 2024 by Phyllis Grandberry
Service at Att Store in Olive Branch was amazing. Great customer service and very knowledgeable representative.
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January 2024 by Mrs Sain
my bill went up to $500 over 13 years of being with the company
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January 2024 by Elizabeth Isbell (DoUCMyG35)
At&t does not care about Customer Service.If they confuse you with multiple failed online attempts, they will put you on hold and transfer you until you give up.
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December 2023 by J K
Easy in and out to pay my bill.
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December 2023 by Cesar Gutierrez
Mmmm- not satisfied with the serviceATT is not cooperating as it use to .
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November 2023 by Robert Allan
Great customer service
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November 2023 by Jazzlyn Brassell
Good Customer Service
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November 2023 by David Hardy
Horrible service and management. Just call the loyalty number and you will be treated much better. Was told I could get phone in 1 day, story changed to 2 days and then a week to two weeks. They had another salesman pretend to be in charge and then when the manager finally came out she didn’t know how to handle the issue. I would stay as far away from this store as I could. I will give 0 stars but no option to do so. Again call the loyalty program with ATT. They are able to do things that stores are not able to do.
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November 2023 by Nish well
Had an amazing time in the store. The sales rep was very helpful and had a lot of knowledge to what was going on with my phone. I am very satisfied❤️
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November 2023 by Melissa Sheffield
Worst experience I have ever had got an attitude from sales consultant Krystal Griffin when I tried to tell her what I needed. She started yelling at me. Then the manger sit there and let her talk loud to me. Sad how service was. DO NOT GO TO OLIVE BRANCH STORE IF YOU NEED HELP WITH ANYTHING !!!!
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October 2023 by Diane Stribling
I purchased a phone today & the sales rep Victoria, was so patient, kind, professional and helpful. I would definately ask for her again.
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September 2023 by Adam Salinas
Customer service was excellent. The team went out of their way to help us to resolve our issues and gave us the best deal possible very friendly highly recommend.
