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November 2023 by Anthony Johnston
We purchased a camper at a dealership in Alabama. Immediately we experienced heating issues but were told there was nothing wrong. Then we called Camping World in Olive Branch, MS. Monica Davis spoke with us and we knew this dealership was different! She assured us they would look and find the cause. And they did! Within 2 days Kelsey Hall emailed us to let us know our camper furnace exhaust vent was full of wasps!! This could have had horrible ramifications beyond camper issues because we have family members that have an anaphylactic shock reaction to stings. We HIGHLY recommend Camping World in Olive Branch, MS. The entire team including Monica Davis, Kelsey Hall, Brandon and Travis are courteous, knowledgeable and professional. If you need service this team is the one to see!
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November 2023 by Lisa Nast
We bought our beautiful used Winnebago in Florida a few months ago and the wonderful service team in Memphis have kept her in running condition. We especially love Monica who is just amazing in every way! Brandon is also great. He works in the parts department but he is so very helpful and kind. We have found a wonderful place to help care for our big girl. So grateful!
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November 2023 by Lorene Bariso
We were on the road with our Coleman17b, new. But the brakes for trailer never were hooked up correctly at the Hope Mills , SC location.Thanks to the wonderful people at the Olive Branch , MS, location, we were taken care of right away.They even let us stay in the bay overnight to get a fresh start early the next morning.Monica, Will , and Joey were awesome!Hope Mills location is NOT the Camper World location to use at all for anything.
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November 2023 by Grants Papa
I would have given 5 stars but they really need to improve their communication with customers. The techs did a great job on the warranty work and even detailed my RV when we picked it up. Overall I would recommend.
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September 2023 by Jinger Lorti
A Stellar Shopping Experience at Camping WorldI recently had the pleasure of shopping at Camping World, and I am delighted to share my overwhelmingly positive experience. From the moment I set foot in the store, until the time I left, every aspect of my visit was met with warmth, professionalism, and top-notch service.Upon arrival, I was greeted by the friendly and welcoming staff. Their enthusiasm was infectious and set the tone for what would be a truly wonderful shopping experience. It was evident right from the start that the team at Camping World places a high value on customer service.The store itself was well-organized and stocked with a wide variety of camping supplies. From tents and sleeping bags to cooking equipment and hiking gear, Camping World had everything a camping enthusiast could possibly need. I was particularly impressed by their selection of high-quality products. It was clear that this store is committed to providing customers with the very best.But what truly set Camping World apart was their exceptional customer service. Each member of the team was extremely knowledgeable and eager to help. They answered all of my questions with patience and professionalism, providing me with valuable advice and suggestions to suit my camping needs. I never felt rushed or pressured into making a purchase; instead, I felt supported and guided every step of the way.Moreover, the staff's expertise extended beyond simply knowing their products. They were also well-versed in camping best practices and were able to provide practical tips and advice based on their own experiences. This level of personal insight was a pleasant surprise and added an extra layer of value to my shopping experience.The checkout process was smooth and efficient, completing a shopping experience that was nothing short of excellent. The staff ensured that all my needs were met and that I left the store feeling satisfied and excited about my purchases.In conclusion, my visit to Camping World was a resounding success. The combination of their extensive product range, welcoming atmosphere, and outstanding customer service makes it a must-visit for anyone with camping needs. I will undoubtedly return to Camping World for future purchases and would highly recommend it to others. Camping World isn't just a store - it's a community for camping enthusiasts, led by a team that truly cares about its customers.
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September 2023 by Barbara Weber
Drove from Ocala FL. to stay overnight on my way to Bentonville. I had the GREAT pleasure of meeting Nita Lightbody and the crew who was absolutely awesome and took care of me. She went above and beyond getting me what I needed and was OVER THE TOP nice. I have been to lots of CWs but have never been treated as special as I was at the Olive Branch store. Kudos to this wonderful lady and all the staff here. God Bless THANK YOU for making me feel so welcome!
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September 2023 by Katy P
I had an absolutely fantastic experience at Camping World. Their customer service was nothing short of exceptional. Monica and the staff was friendly, knowledgeable, and went out of their way to ensure I had all the information and help I needed. It's clear that customer satisfaction is a top priority for them, and they certainly exceeded my expectations. I would highly recommend Camping World to anyone in need of camping supplies or advice. I'll definitely be returning for all my future camping needs.
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September 2023 by Rick Navarro
Not enough can be said about the level of service and one on one experience with this location. We were getting ready for our trip and noticed the A/C wouldn’t kick on. We knew it was something small and I was missing a switch somewhere. We came here and went to the service department. It n my mind I thought they might need to take the unit in and would take days before they could look at it. Monica called one of the techs and he came up right away. I showed him what was happening (wasn’t happening). He did some trouble shooting and he showed me the switch that was tripped. He flipped it back on and we had A/C again. He saved our weekend trip. This level of attention is getting harder to come by. Glad these guys are here. We will continue coming back just because of service like this. Thank you all and great job!!
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September 2023 by Tammie Thompson
Great experience! Customer service in parts dept and service dept went out of their way to help us get safely back on the road in a timely manner. Techs were very knowledgeable. Highly recommend.
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August 2023 by Ann Stewart
Monica Davis is an awesome service advisor. We’ve had a couple of issues with our new RV and Monica was great in helping us get it all fixed. We’ve had a great experience at this Camping World- friendly customer service, quality repairs, and good follow up. Ready to hit the road again! Thanks!
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August 2023 by Walter Parr
If I were you I would avoid this location if at all possible. They failed to properly diagnose my slide problem and let me leave with the slide inoperable. Had they properly reported the repair required to Good Sam's insurance, the repair would have been covered under extended warranty but because they did not I was out of pocket an additional $500 because I had to take it to another repair shop. Camping World Olive Branch told me the slide would need adjusting which would cost me $2200 over what the warranty would pay. Had they reported the repair correctly I would have only been out my deductible. And now they won't respond to my emails. Go figure.Below is a picture of what the second repair shop found. Sprocket is 2 feet away from the cable they repaired with a cable clamp. To send me out of their shop with this sprocket is a below reprehensible not to mention the $2.00 cable clamp repair that I paid $400 for and then had to pay an additional $1200 to get it repaired.Update: Camping world corporate got in touch with me and agreed to reimburse me for the money that I was out due to a misreporting of my repair. They have paid me the difference in out of pocket dollars.
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August 2023 by Jim Zabcik
While on a trip we discovered an issue with our trailer rear camera and break controller. After many attempts we could not resolve the problem. My wife had the idea that CW could help us. We pulled into the Camping World in TN. The technician quickly resolved our issue and we were back on the road. No charge! Customer service at its best!
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August 2023 by Ruth Bell
We had exceptional service at Camping World of Olive Branch, MS! Kelsey Hall and Michael Coleman were outstanding.We arrived with a broken dual fuel Dometic refrigerator while on our trip out west. The service team jumped into action. They diagnosed the problem and made the repair quickly and professionally. We were so thankful that they made the repair before we lost all of the refrigerator contents. They kept us updated as the repair was done and got us back on the road to continue our west coast destination. Thank you Camping World!
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July 2023 by Ruth B.
We were on our trip out west when our dual fuel Refrigerator stopped working. The service department went above and beyond to diagnose and get the repair done and get us on the road. I also want to especially thank Kelsey and Michael. They were very knowledgeable and professional. Thank you Camping World, Olive Branch,Mississippi!
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July 2023 by firemanDad FFD
Monica, Kelcie, and the staff at camping world have been nothing short of amazing! I've sent two friends to buy campers here and they are also pleased. Highly recommend!
