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December 2023 by Toya
I had a really great experience with Ash today. I called and asked about a phone, he had the phone I was looking for in store. I went in and he got me set up and taken care of right away. It was the fastest experience I have ever had with getting a phone. He took care of everything right then and I was good to go! He did it with a friendly smile and awesome customer service. Thank you Ash!
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September 2023 by Aladdin Razoul
Love this place! Great and knowledgeable staff!
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July 2023 by Carieyle Gray
Ash was amazing. He was very friendly and knowledgeable. You can tell he loves what he does! I came in with a problem and he got to work right away even with them being 30 minutes from closing. I’m very appreciative and I will be returning because of his customer service.
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February 2023 by melikash
Clean and friendly environment. Will shop here again!
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January 2023 by Kena Rayford
VERY UNPROFESSIONAL!! Staff was sitting scrolling on their phones when I walked in a little after 11am. Associate Izzy was so annoyed with my presence that when asking questions she was very short & would not explain phones features even after being asked. Her whole body language & attitude was so rude. She was so annoyed with my presence that she almost overcharged me for the wrong phone & started huffing & puffing because I caught her mistake. The on duty manager Sean was the same rude & did not try to remedy the situation or take care of me. I left the store without making a purchase because they were so rude & all I did was come in to BUY a phone from them. I called back for the GM info & they gave me the wrong name & number on purpose. I found the GM Ash info but everytime I called to speak to him they say he is busy or not in. There was a black man that came in after me & he said he left without making purchase because Izzy's attitude was so ugly also. DO NOT GO TO THIS LOCATION!!! Black dollars annoy them!! They use to be so nice & professional here but not anymore! Whoever the owner is, if your sales are down this is why. Your staff need to be retrained on customer for all customers no matter the race. They will run your good customers away. I have shopped this location for years but now will never go back & be sure to tell my family, friends & clients to beware of this store.
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January 2023 by Isa S
QUICK AND EASY TO DEAL WIHT...….I'm happy with the phone and deal I got from her. She was really welcoming and really sweet person...I wanted a basic good smartphone that did the basic, and she recommended one that ticked all what I needed. Her customer service is one of the best one I've ever experience she help me get exactly what i was looking for.SHE WAS REALLY ATTENTIVE WITH ME AND OTHERS CUSTOMER... THE WAIT WAS PROFICIENTI WOULD HIGHLY RECOMMEND THIS STORE AND REP IZZY...
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January 2023 by Gail T.
I came to this store after another store that I had went to did not want to help me in getting what I needed out of my phone, I spoke to a gentleman here at the Olive Branch location and he was able to get everything I needed out of my phone. He was such an amazing person and took his time with me. I am not sure if the other location did not want to do anything because they didn't have enough staff which looked like he was working alone and the Olive Branch location had three people from what I saw and they were able to help customers because of that, but this will be my new store to shop at, thank you so much for the help!
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May 2022 by Oshun Bey
Bad experience purchasing a new phone.Purchased my 1st iPhone,13pro max.So many problems from day 1 last Thursday.Shane is nice but talks more than he listensHe gave me the wrong SIM card so I wasn’t getting the 5g experience also he didn’t update my phone plan when I purchased my new iPhone last ThursdaySo had I to go back on Tuesday of this week for a new SIM card.Then I returned today because my power block stopped working.All Shane kept saying if anything else goes wrong just come back, mind you gas isn’t cheap this is time away from work and gas.He never offered anything but a replacement block and jokes a lotI made it clear I was very unhappy with the whole transaction and experience.Had Shane done less talking and more focusing this all could’ve been avoided
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April 2022 by Rama S
Love love love this store. I don't go out of my way to leave a review, but I tried to show my appreciation and buy him lunch and he declined my offer and said that it was his job to help my family with their phones and problems. Ash you are an amazing person and please always be you. It is hard to find good people and good help these days and you are truly one in a million.
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April 2022 by martha payne
Knowledge and helpful people. Clean store.
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April 2022 by Rhonda Ruben
The staff at this location is GREAT! I went to a store in Memphis and they added random lines to my account that I did not need and the people at this location helped me take those lines off. They said my bill will be cheaper if I added 2 more lines to the account and I told them that I did not need them, they said that was the only way they can add the discount so I agreed, and I came to this location and asked them what happens If i took those lines off, and they told me that my bill would only be $50 for 2 lines. If you want an honest staff, visit this location, the other locations lie to benefit them.
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April 2022 by Latisha Tunstall
Hi, I went to this store and asked them if I can get the number to the person over the memphis store and was advised that someone from there end will call me and its over a week and nobody called me back. my complaint is not for this mississippi store it is for the memphis store that gave me phones and said i was to use it as backup and found out that they gave me 2 extra lines that i did not need and went back to that store to cancel it and they said i had to keep them. how do i contact a district manager. the people at the mississippi store helped me and they are good but i did not recive a call back yet from cricket and i left him my number.i think his name was Ace and i hope he gave the manager my number that can call me. He was good. thank u for your help i will start coming to this store even though its out of my way but they helped me with my problem
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February 2022 by Geronimo Ferrari
Awesome staff and service. Fast, knowledgeable. The young ladies at the store were absolutely helpful. I don't take time to recommend anybody a company or store but this time they deserve my gratefulness. FIVE STARS to them
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October 2021 by mary Hopper
Great service every time I walk in there all the workers are fantastic
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September 2021 by Terry Jones
Best store! These folks are amazing!
