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July 2022 by mostafa mahd
Worst service . Atm 90% of the time is out of service or you can only withdarw. You can't deposit
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March 2022 by ken oakley
Since the time that First Horizon closed the branch on Goodman Rd in Southaven. The customer service at the other branch in Southaven and the one ion Goodman in Olive Branch has become horrible. Really need to hire a few more people for each to make up for the increased business, closing the branch resulted in.
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July 2021 by Jason Erickson
This bank is a the most unprofessional bank that I have ever been. The people that work at this bank are crooks.. Your money is not safe here. Do not do business with this bank.
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October 2020 by Ro Mo
I dont have a account here but I shouldn't have to pay 20 dollars to cash a first horizon check here I will not accept anymore of their checks from my customers
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June 2020 by M B
Very disappointed since the onset of covid19 always a ridiculous line no matter what day or time of the week. At every location.
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January 2020 by Susan Garcia
I have been a customer for 21 years of First Th - First Horizon. I have been given the runaround when trying to get access to my funds from my retirement account. Brie at the bank says that she will give me a call in a couple of hours and then doesn’t call me to give me details on the money that I desperately need. Then after 2 full business days I am being told that she still hasn’t received a response from the risk department. When I ask to speak with a manager I was told they are out of the office until Thursday. Then she just forwards me to customer service. I was on hold for 10 ministers and after speaking with them was told she put the hold on my money and that cust service could not override the hold. After being in the phone a half hour we tried to reach back to the Olive Branch bank were Brei is and it was closed at 4 today. She just forwarded me when I asked what she had not received a response from risk and if she could contact someone in management to get a resolution.
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November 2019 by Sandy Roberts
The person I worked with didn't understand business accounts. She flat out gave me a line of BS and made me feel like I was only there to rip them off.It's all good though, I found several online business that would help me and make me not feel like it wasn't unreasonable for wanting to use their sevices.
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April 2019 by roddog901
I would fire everybody in that bank....It makes no since to get the kind of customer service that I get everytime I go. Yall are just too NICE... Best customer service ever....I love being a member.....
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November 2015 by Norma Lopez
The people are so nice and attended me very fast.
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April 2015 by Roline Saunders-Austin
Service is and always slow and terrible I live right down the street from this branch but I rather go to Memphis and I don't like going to Memphis.
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September 2014 by pgutley
Complete morons.
