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“I had an issue with an Amazon return and stopped by The UPS Store for help. From the moment I walked in, Mariyah was kind, friendly, and so professional. She immediately greeted me with a smile and handled my return with such ease, even though there were a few complications on my end.
What stood out most was how well she multitasked, assisting me thoroughly while also helping other customers in the store. She made sure no one had to wait long, and everyone felt acknowledged and taken care of.
Mariyah truly went above and beyond. It's rare to see someone manage a busy store with such grace, patience, and efficiency. I really appreciated her help and positive attitude, it made my day!
Thank you, Mariyah! You are a gem!”
“Kevin May, store manager at the 1779 Kirby Pkwy, Memphis, TN, was outstanding. He was professional, kind, answered my questions, provided notary and witness services, and made photocopies. The store was clean, brightly lit, and relaxed. This is the “go to” UPS store”
“The associates in this location are on their stuff. Whether the line was long with 6 people ahead or short with only 1, my visit is not lengthened because they move quickly with great customer service.”
“Because no matter how busy the store is, you are greeted when you walk in. The service is always prompt, and courteous. The staff of what we used to refer to in the service industry as A's in their places.”
“I came to the ups store I am disabled and needed some help and Victoria saw me from the car and she curried to assist me. She was very respectful and patient. Her service to me will never go unnoticed. Thank you so much!”
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“All deliveries have been great, but…I’d give a better rating but our business set up an account to pay monthly. It worked for a while but quickly turned into such a fiasco it wasn’t worth it, and no one seemed willing to assist. The employee that originally set the account up was awesome but when she left all thw customer service died.”