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November 2023 by brenda myers
Very prompt service with mattress firm was able to pay for my product over the phone which was a bed frame and pick up when I got off of work!
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November 2023 by Natalie Willis
Morgan took great care of me today. Store was great and had what I needed in stock. I really liked the fast delivery and that they will take away my old mattress. Very pleased and would recommend.
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November 2023 by Glenn Schenkenberger
Amina was a sleep expert. Built a file on us as we answered questions. She was aware of the product she had on the floor and we were able to purchase a nice mattress. She explained all the paperwork, warranty and delivery. I'm writing this before delivery, pretty sure it will arrive.
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October 2023 by Rodney Moore
Great customer service. Tony is very knowledgeable and very experienced. Make sure you see him. He chose the perfect mattress for me and my wife. Even though there was a small hiccup the process was very good. I am now having my best sleep ever.
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September 2023 by Craig Smith
We had a Great experience yesterday at Mattress Firm, Tony did excellent job explaining and walking us through the different types of mattress once we made our decision he explained more in details and the mattress would work for the both of us never did he try and push a higher price mattress on us and that's what made the experience so great. If you're looking for a mattress stop by mattress firm olive branch and ask for Tony Davis ?
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September 2023 by Nicole Collins
We had a great experience today thanks to Tony! He really helped us figure out what we were needing without even pushing us to the most expensive bed in the store. He really cares about his customers and wants what is best for them! We were dreading going to pick out a mattress because we didn’t know how to find a bed that fits both of us at the same time but today was anything but dreadful! So glad we decided to stop in today and can’t wait for out bed to be delivered!
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September 2023 by cathy clark
Had our mattress 3 years, have guarantee.Couple years ago had to go to another one, backs were hurting so badly in morning.Paid 80.00 for someone to come out about 3 weeks ago. No calls , text or emails.Think twice before buying their customer service sucks
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September 2023 by Ernie Bertrand
Excellent place to shop for a bed. The service was excellent. They didn’t rush you, and they were happy to answer any questions you might have. Recommend them highly!
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August 2023 by Lisa Rose
My husband and I had such great service. Chelsea was very knowledgeable and helped us pick out the perfect adjustable base for our new mattress. We were very pleased with our experience. Highly recommend!
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August 2023 by Alexandria Guy
Chelsie assisted my husband and I today and she was so sweet and informative. She's extremely knowledgeable about the mattresses and bases. We will continue to be repeat customers.
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August 2023 by Bailey Patch
Morgan was the best consultant we could have asked for. She helped us find what was perfect for us and we are so happy with our decision.
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July 2023 by Mandy Strahl
Customer Service is superb. They are friendly and informative. No pressure sales. I have bought all my mattresses here. Tony and Chelsie will definitely take care of you and do it with a smile. ?
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July 2023 by Vanessa Mitchell
The customer service was great. The associate was very patient and knowledgeable about the mattresses. We can’t wait until it is delivered!!
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June 2023 by Teresa Mcglown
Went into the store in Olive branch to purchase a mattress set and got exceptional customer service from Morgan. She was very friendly, knowledgeable about products, and patient with my indecisiveness. Thanks Morgan for a great experience.
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June 2023 by Don Robertson
Tony was outstanding to work with. He got on his computer and found what we needed because of a strange request. He had our order sent directly to our home. I will never buy anywhere else going forward. Great job!!!! ?
