-
October 2023 by Taquera Williams
Black girl with the faux locs and red glasses has terrible customer service. closed the entire store at 12 noon. i called to inquire about a product to make sure they had it in the store. i came all the way from memphis to pick up the product to get told she was closing the store and she won't be back until an hour later
-
January 2023 by Serenity Taylor
Amazing customer service. Very clean and organized store.
-
September 2021 by Cricket Hopper
This branch is always friendly and helpful! Huge thanks to Heather and Juniper for putting so much thought and effort into helping me with my complicated hair color issues! They are definitely professional and have excellent advice! I’m extremely pleased with the outcome. The product selection is good and very organized as well.
-
September 2021 by Skyi_ Bay
Thanks you Alexis!! You really were huge help Sunday. Your hubble spirit makes this post easier. Fyi I passed!! Yay!!?? Best customer service ever even through these trying times. Thanks again.
-
June 2021 by Ashley Smith
Locked the door 4 minutes before closing when they saw me walking up.
-
January 2021 by Jennifer Parnell
How old do you have to be to work here?
-
July 2020 by Rhea Lynn
Very kind and friendly service! Very knowledgeable staff!
-
December 2019 by Baby J
LINDA, you need better training. You don't know how to speak to customers. Extremely unhelpful & unprofessional. You absolutely do not meet Sally Beauty's customer service standards. I hope your manager opens up the training book & refreshes your brain.
-
December 2019 by Abigail Sullivan
Big Fat Black Girl with long black straight weave is RUDE! I came in to return some brand new unopened sheets that I bought the wrong pair and found online so I ordered them online and went to return these as it states you can on the BACK OF THE RECIEPT. She wanted to assume I supposedly used them which did not and they were still SEALED IN THE PACKAGE. I explained I bought the wrong pair and already ordered them online and needed a refund as it states on the reciept. She wanted to say their policy says they can’t refund them but it states CLEAR ON THE BACK FOR SHEERS YOU CAN. DO NIT GO HERE. If you like stores with better customer service and decent respectful kind employees with beauty knowledge go to Southaven. The woman in Southaven kindly refunded me and even stated that the big fat black girl in olive branch was wrong.
-
February 2019 by Kristina Grubbs
Unfortunately I do not get to get out this direction and go to the store all that often but when I do I always love their skin care products. I am a massage therapist and have been for 10 years and one of the number one questions and or compliments I get all the time is about how do I keep my skin so soft and smooth vibrant and Young looking and of course where do I get my products from. I tell them Sally Beauty Supply in Olive Branch Mississippi. They also have a very unique and great selection of shampoo is that you are not going to find another source easily. What I like about this place as well is that people that don't have a cosmetology or other license can buy stuff from here. I mean I have a license to buy skin care products and I believe cosmetology products which not every Beauty Supply Store allows the general public to buy things or has products available to the general public that this place does so that alone is awesome and it is good quality that is probably the most important of all
-
June 2018 by Vivian Shelton
Great products.
-
November 2017 by Tanya Allred
Love the products and the help from the staff is great! Love Sally's!
-
June 2017 by Nicole Mommyof4
Very helpful employees always color my own hair and I'm never been dissatisfied with products
-
June 2017 by Kaitlyn Smith
I had stopped in on a Sunday to get some shampoo and it was 5:56. They had already locked the door and wouldn't let me in and weren't the nicest about me trying to come in. The employees are never the nicest.
-
June 2017 by Rebecca Williams
Very helpful staff.
