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February 2024 by Lenora Smith
My phone company for over 25 years
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December 2023 by Autumn B.
I'm giving this T-Mobile a 2 star rating because I was able to get help from a nice manager eventually. I walked in the store trying to get assistance with one of my T-mobile devices and I was dealt with very rudely by a woman named MiAngel, she was not at all helpful and visibly annoyed when I came in needing assistance. I do not recommend going to this establishment for help. I did not like the way I was talked down to or treated by MiAngel, good customer service is very important but is often lacking these days :|
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November 2023 by Lavestia Gaston
Customer Service Agent was very helpful.
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July 2023 by maurice benson
Tamariah was very helpful and had great customer service ?
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February 2023 by Dana Beasley
They were helpful even if they couldn't solve my issue
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October 2022 by Kamron Stanford
Ms Angela and Mi angel went above and beyond what was even expected. Helped us get switched over to T-Mobile, and took care of us in every aspect. Even followed up on our account after leaving the store. Go see them, you won’t be disappointed.
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September 2022 by Danielle Curry
I received great customer service on 2 days from Jamian at the T-mobile store in Olive Branch, MS. He has a pleasant demeanor, courteous and professional. I'm happy with my purchase.
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September 2022 by Phylicia Lenson
Kireaston at T-Mobile on Pleasant Hill, was wonderful she helped me to understand my new Galaxy 22 Ultra. Thanks for your help.
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July 2022 by heather milloway
Let me tell you about Nautica, go see her at T Mobile OB. Went in with questions and needing my screen protector fixed. She did allllll I asked and upgraded me to a S22 for $30. Great service by the manager too! She told me about the free galaxy watch I could activate and just pay the $10/mo fee. I left that store: informed and completely satisfiedThis is MY T-Mobile and Nautica is the girl to see!!
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June 2022 by Courtney Fultz
Went in tonight at 7:00 PM to trade in my phone, when I walked in neither sales associate seemed to eager to help me especially when I said why I was there. She immediately said something about how long it would take and when they closed… I didn’t care I wanted to see how much it would cost and wanted to trade in my phone. Neither of them knew what they were doing to begin with and kept telling me I didn’t have JUMP when I do. That’s how I got the iPhone 12 when I had an 11 a
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January 2022 by Venice Ali
The wait time was horrible and I waited 30mins, to be told I couldn't complete my upgrade because my bill wasn't paid In full, isn't that something the associate would know. Completely out of iPhone! Very disappointed ?
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October 2021 by Barry M
Service rep had no idea how to process order
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September 2021 by Dave Thomas
Bre was magnificent! She is very professional and efficient. I very sincerely appreciate her great help. Dave Thomas.
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September 2021 by Eli Dycus
Bre and Kisha were amazing and informative with my purchase of a new hotspot! They didn’t pressure you to do anything but rather gave all the options and personalized my choice of service!
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August 2021 by Patricia Pegues
My experience was wonderful! My trust In TMobile has restored! Thanks Bre for being so helpful.
