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February 2023 by Karen Hager
Quick service and staff friendly
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January 2023 by D Me
I've been coming here for 6 years, I've had the same prescription for my dog for 11 years. I picked up yesterday, and when I got home, I noticed the pills looked different, half the size. I brought them back today to ask if it's possible a mistake was made, I wanted to understand why they looked different. Two refills ago I found 2 pills (out of 60 in the bottle) that were different than the rest. I should have brought it back them, but kept forgetting so I just tossed them out. Christina said she was certain there was no mistake made on my pick up yesterday BEFORE looking at the actual pills. It's a controlled medication so they couldn't have made a mistake according to her. I don't trust this place to fill prescriptions for my family anymore, I'll spend a couple extra dollars to go somewhere else going forward. Her ego seemed to be hurt because I was asking to confirm I had the right prescription, which is a reasonable request when something doesn't look right. All I got was attitude.
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April 2022 by Cherry H.
I have been using the Walmart pick up and delivery services for over a year now and normally things go pretty smoothly. The website is concise and easy to navigate to place an order. Things were better in the beginning with actual people there for customer service, but the longer this goes it seems as the care that was taken is becoming less and less. I know that this is a service for me to use, or not but for me it is more than that. I depend on this service as I am home bound and when I make an order I want to within reason get what I ordered and if I do not I want to be able to speak to someone to see if it can be taken care of. If Walmart wants to continue this service then they should become just a servicing warehouse, or close the store to customers at a reasonable time and just do order fills after hours. There is too much going on at this location and NOT enough staff to support it. Having seen this the last time I was actually able to go I can just imagine the horrible working conditions and the frustrations of the staff, but that does not excuse them from providing some sort customer service. Honestly I am getting so tired of dealing with Walmart for not only their business practices, but just their general attitude toward their staff and customers alike and just plain not feeling good about shopping with them anymore, which they will likely not care about since what is the loss of one customer. :(
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January 2022 by Valessa S.
I went to Walmart tire and lube center in Olive Branch, Saturday to find it closed. I called Friday and Saturday several times before I went. There was no recording stating they were temporarily closed. I called several times Monday and no answer. I called customer services several time and got no answer. Then, hope came alive and someone picked up. I could hear her talking as she hung the phone up in my face. Called back several more times and no answer. I called Southaven Walmart and someone did answer. She said corporate has shut down the tire center and they will not open back up until corporate says they can. Walmart services sucks. I do understand they are short of help but be thoughtful to your customers. Put a recording stating that the tire center is closed. Your customers won't waste their time driving there to find you are closed. Very Disappointed Customer
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January 2022 by Brandon B.
Sign says they close at 8pm. Was turned away at the door at 7:45pm... on the night before a snowstorm. So I guess I'll just f****** starve.
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January 2022 by Dalton Alexander
Absolutely the worst pharmacy I have ever used
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September 2021 by Kevin W.
This Walmart seems to be usually crowded every time I come here. There is nothing great or crazy about this location. I came here and was able to find a majority of the items I was looking for. Staff was semi helpful. Staff pointed me in the right direction to find items but the store didn't have any. I was able to get a key made at a self-service kiosk. Self-checkout seemed to move pretty fast and is the best option.
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April 2021 by Murcury Sunshine
Got a recorded message that was of no help.I want to talk to a human thank you.
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December 2020 by John Leflore
Pretty much like all Walmart’s employees have attitude problem. Your job is to help customers and answers questions without customers you have no place of business that is something you people at Walmart haven’t understood for a while. You’re in the customer service business even if you think you’re not retail is customer service business. I worked for the Home Depot and Lowe’s so I know it’s stressful but it’s the job you signed up for. So grow up and act like a place of business and not like a circus. I think Sam Walton would be ashamed of how Walmart has turned out.
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November 2020 by Demetria F.
I went to Walmart in Olive Branch on last evening to get some Christmas lights, of course you go in for one thing and end of buying 100. While paying for my items I found that a Christmas lantern purchased had a small piece broken. I asked one of the cashiers to help she looked around for a manager no one was available so she told me to go to the customer service desk and ask the manager there to see if she could take something off the price as there weren't anymore of the lanterns. I went in and asked a young girl proceeded to tell me that both lanterns were broken. One of the ladies behind the desk said they could remove 10% only. I said that was fine. In the process of returning and crediting the item the young lady that started said that she could only give me a gift card that she couldn't give cash due to the multiple payments I made while paying $300.00 for my items. I told her that I paid this way before and they adjusted it and gave me cash. Meanwhile the manager Landie came over (which totally escalated this situation) saying "even if it was done before I am not going to do it". I asked for another manager that had some professionalism attached to the title. She told me she was the only manager and continued to tell me what she was not going to do and that I didn't know what I was talking about. I kept asking for another manager. I decided I didn't want any of my items and asked for a refund. This Landie character said "fine we will refund your money cause we still ain't giving the money back to you it would still go back on a gift-card." This simple minded individual was now being antagonistic. Now I was truly perplexed as to why Walmart would allow this unprofessional person to represent them. I didn't really care at this point about the issue, I wanted to find out why this lowdown, unscrupulous person was able to speak to customers in this matter and still be titled a manager. Finally another manager came from the back. I explained the situation she was professional and wanted to know what she could do to help. We got down to the issue I explained what happened explained about Landie's attitude. The issue was resolved however in the meantime this unprofessional individual (Landie) was still going back in forth with me in front of the whole store customers passing by looking at her telling me a customer " You still ain't going to get the money back no matter what you do. I work at Walmart you don't". She was hollering like she was in a club. I am totally outdone with this type of foolishness. I could never speak to a customer on my job in this manner and still have a job at the end of the day. I am truly appalled. If this is the type of manager that Walmart hires I won't be going back. I rather pay a little bit more and shop at Target!
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October 2020 by Marjorie Armstrong
My experiences with the pharmacy personnel have been nearly perfect. I'm one who does pick-up from my car, so I have not been in the pharmacy. When I first moved here a few months ago, I went online and transferred my prescriptions from my former pharmacy. I didn't realize the Walmart would automatically fill them all until I got an email telling me my scripts were ready. I called and the pharmacist or pharmacy tech was very kind. She chuckled and said it wouldn't be a problem to cancel them. They have almost always been cheerful and gracious with me. I wouldn't hesitate to recommend this pharmacy.
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July 2020 by Malaboo Schake
The cashier was very unprofessional when I asked her to please take one of my sons meds off the pickup. I expressed to her that I only needed the medicine to help my son with itching,but that when I read more on this, it also is for anxiety and to sedate children for surgery. So... Yeah that is why I refuse to use it and wanted it removed. She snapped at me & was like "Now I have to redo everything & put it back in the system". B**tch, it is not that hard!.
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May 2020 by Untrained D.
The literally embodiment of a toxic society. Almost every time I buy something it is either defected, parts missing, or they use the bait and switch attic. Rude leadership and nonchalant or overwhelmingly unqualified crew members. When I worked retail I worked in a way bigger city than olive branch and we kept house way better and it was a college city. They care more about counting they're register than making sure you have a pleasant and safe shopping experience. It is no the customers jobs to make sure the things you sell are intact. You can literally open a box of ankle weights, stuff it with jewelry, and they wouldn't care to notice. I used ankles because they sold me a box that said 5lbs ankles with 1 ankle weight in it along with a bike with holes in the tires which was on flat when they sold it to me. Lol then they wouldn't give me a refund but they offered store credit. trick please!!!!
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September 2019 by Jason P.
The 11pm crew is awesome here. They were especially accommodating to me, and my son. Considering I have M.S., and he's autistic. With a special Thank You to Miss Deanna, a SPED teacher who also works here. She went above and beyond to put a smile on my son's face when he got upset tonight.
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July 2013 by A Google User
was at the pharmacy on 7/3 /2013 5:40 pm needed to ask a question,the person I talk to was very rude, also the lady at the desk