The Xfinity Store in Olive Branch, MS, located at 5338 Goodman Road Suite 115, offers a variety of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments, pick up or exchange equipment at this location. The staff is generally friendly and patient, providing assistance with technical issues and device upgrades. One customer appreciated the helpfulness of the staff when dealing with phone problems, purchasing a new phone, and trading in an old modem, with smooth setup afterward. Another reviewer highlighted positive interactions with a knowledgeable employee who was patient and supportive during a phone transfer and purchase, including a discount on a Samsung phone and watch. However, some customers expressed concerns about store practices. One felt misled by a sales associate who promised more than what was available and believed there was pressure to sign quickly without fully understanding the details. Another customer mentioned slow service when returning a box due to poor signal quality in their area but still found the customer service to be good overall. Overall, the store is known for helpful staff and good service when addressing technical needs, though some customers advise caution regarding sales promises.
The sale clerks and managers of the store always polite kind and try to explain the best they can for the situation
June 2024
Xfinity has all good plan and Services since long I'm using.. I'm moving and thus visited store for transfer process... Brie attended us and guided well.. resolved all our query She's so good and nice ... Thanks Xfinity
