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January 2024 by Mary Andrews
I have an active monthly membership came up the machine could not read my tag. The guy went got another new tag still could not ready waited for 30mins. And he said sorry he cannot let me wash my car and wanted me to purchase $ 10 for one time when they are already charging me monthly. Which is not my fault if they can’t fix their machine or tag. Why not let me wash my car
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December 2023 by Roxie Young
Love the simplicity of getting my car washed with the unlimited wash feature. The bar code on my windshield opens the gate automatically once I push car wash on the screen.
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December 2023 by Doris Henderson
I had to go through the car wash 4 times. No water, then no soap..3rd time just parked my car through... the 4th time the attendant was very kind and got out working. You pay 30 plus a month and can't get a car wash??? Not good business guys
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November 2023 by Keith Dixson
Owner clearly doesn’t care.First let’s start with the free vacuums, I had to switch parking spots twice because they are either clogged or broken. I shouldn't have to clear the nozzle on the hose in order to use it.Second, They are clearly opened but the girl behind the counter has cones in front of the gates to make it seem like they are not (apparently the owner doesn't want business) I had to walk around to wash bay and wave her down because there was woman in the lane clearly confused at 10:30AM as to why she couldn't use her membership at a location that is suppose to open at 8. The girl moved the cone for her and then put it back at the first sign that there were no other customersAnd lastly the actual wash.There was no pre wash at all, which completely defeats the purpose of car wash, I was guided in the the bay, she pressed l a button and then walked off to play with her phone behind the counter. I paid for a premier wash, but the car looks like someone just took a hose to and splashed a few suds. The tires were not clean at all. Quite possibly the worst wash I've ever seen on a car....in what is suppose to be their top package.Avoid at all costs...There are other reviews with the same complaint, and the response is that it will be addressed...clearly it is not.
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November 2023 by Cheryl Fergerson
The monthly membership fee has increased, but the service has certainly decreased. Staff are always on their phones instead of properly making eye contact to guide you in the stall. The pre-wash wand is never used anymore, and tire shine is never available in the wash bay which is a feature that is supposed to be included in the premiere wash. They don’t check your level of membership and just hit the wash button so you don’t get the benefits you pay for. I will be cancelling membership for my 3 vehicles and finding another provider.
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November 2023 by Tom Cat (TomCat)
Favorite place in Joplin to wash my SUV. I love that my membership is available to use at their other locations nationwide.
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November 2023 by Dean Stewart
Could be much better, system doesn't clean bugs off of my SUV,I been through the wash 3 times, bugs still on it.
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September 2023 by J Thomas
Zips might be the cheapest car wash in town. As long as they keep prices low I’m good with them. No bells, no whistles, nothing fancy. Good ole car wash and free vacuum with towels.
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September 2023 by Celina
I recently had the pleasure of encountering a manager at a carwash who left a lasting impression on me and my mom. This manager was incredibly sweet and went above and beyond to ensure our experience was exceptional. From the moment we arrived, they greeted us with a warm smile and genuine enthusiasm.- Blue Mercedes Benz ?
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August 2023 by Dierdre Collins
I came to have my car washed. I pulled up and a young man did not pre spray my car. I asked why didn't you pre sprayed and i was ignored and was sent to go inside the wash area. How rude? And when did they stop pre spraying the cars?
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August 2023 by Russ Holloway
It's never open. I can't count how many times I've driven over to the car wash only to see it's not open during regular business hours. The picture is from 9:30am this morning (Saturday). Just a complete waste of time and money.
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August 2023 by Bobbie Bass
Excellent service and best car wash I have had in a long time!Jazmine helped me with my purchase and her team made sure to pre wash all of the bugs off my car before entering the car wash.I WILL BE BACK!
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August 2023 by Hunter Gore
Ty was friendly and had great customer service attitude. We use this car wash pretty regularly. Will continue using in the future.Service: Auto detailing
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August 2023 by Rorey Lawrence Sr
I live in Memphis, but try to visit this location as often as possible. Jasmine and her team always have this location clean, stocked with towels, the vacuums work properly, and the customer service is great.
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July 2023 by Gena Bumpas
When I first started using Zip my car washes were amazing & the vacuums were great!!!! Now not so much, my car is half cleaned & the vacuums & air sprayer never works & I pay $35 a month for this!!! I keep meaning to cancel that !!!