The AT&T Store in Oxford offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with access to nationwide 5G service. Reviews consistently highlight that the staff is extremely helpful, nice, and amazing, taking time to answer questions, explain details, and handle requests in a timely manner. Specific employees are frequently praised for their excellent customer service, making a significant positive difference for customers. However, wait times can be long because the store is often very busy and sometimes understaffed, which can lead to an initial lack of greeting or assistance from some employees before another staff member provides help.
Jeff was so very helpful setting up my new phone. He is a five star employee in my book
July 2024
The rep was nice and knowledgeable about the devices
June 2024
We use the oxford store for any and all our phone needs with att and the staff has always been extremely helpful and answered any questions or issues we had