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February 2024 by Caroline Prochazka
The entire team is amazing but Cari is spectacular. She helped me fix my car within minutes and was extremely kind.
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February 2024 by Mary Luethy
If you’re going to Autozone, you need to be helped by CARI. She was efficient, entertaining, so kind, and knew exactly what she was doing. Definitely will go back to her whenever I need any help with my car.
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February 2024 by Judy N
My first visit was to ask for assistance in to see why my engine light came on. Mr David met me with a Good Morning how can I help you ? Explained my situation and he said ok let’s run for codes. Code alert pointed in the direction as to what I need. I ask for a referral as to who could assist me in auto repairs. Mr David did everything in his ability to represent Auto Zone as an employee and it rates a 5 StarNOW…..My second visit was just the opposite and that 1 STAR belongs to MICHAEL he proudly earned all on his own. He was not representing Auto Zone as a respectable employee. It was all about him.Micheal did not address me in anyway as I stepped up to the counter. Never says a word as he’s looking at me. So I explained I had the wrong parts and I’m there to return them. So you want different parts ? No Im here to return. Loudly he asks WHATS YO PHONE NUMBER ? Ok this is how it is so I speak to him and give him my PN and told him you need to learn how to be respectful of others and in my case (elders) because I’m not one of your friends you’re talking to. So then he proceeded to talk over me and points to a phone number that I can call. I told him no I’ll take your name so I can give you your own review. I turn to walk out and he’s still mouthing to me telling me he don’t care he ain’t done nothing but respect me and it’s ME who has disrespected him.Pull your Security Camera up and view it.As I walked out another employee outside the door told me to “have a good night” and be safeThat’s respect. I ask for no more / no less In Customer Service
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December 2023 by Travis Brewer
Great customer service from Hunter at this location!
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December 2023 by Chloe Wiles
Amazing service ! Helped me find and put coolant in my car in 5 minutes!
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October 2023 by David Monte
How hard is it to answer phone give a price on a part I wld be embrassed to be a manager hiring Incompetent people.
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October 2023 by naomi levin
Asked for help with a rear view mirror repair kit and they said they needed just a minute. I stood there for 20 minutes and no one came back to help me so I just made a decision without help and left using the self service check out
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September 2023 by Amanda Jacobs
David P. Really great customer service!
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August 2023 by Jamie Rider
assisted by Emilio Reyna. Very helpful with an Excellent attitude/demeanor
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July 2023 by Master Shawn “Black Wolf” Price
A great local retail parts store. The managers are knowledgeable and very friendly. The staff was well trained and handled a difficult part search with no problems at all. I had them look for a part for my old Kawasaki 1700cc Motorcycle. They found a cross reference for the part and sold me what I needed with no difficulty at all. I myself manage a local shop and have numerous years of retail automotive experience. I can say is Oxford Autozone has some great professionals.
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July 2023 by Christy Holley
Ceri @Autozone in Oxford MS on University Avenue is AMAZING!! . My husband and I needed to check my truck out around 930pm on a Monday evening (they close at 10pm) and she was so very professional with us! She was very knowledgeable and came right out to help us determine if my battery or alternator was bad. Not only is she professional, she is very nice and friendly and did not hesitate to help us or complain about how late it was in the evening! She is an excellent example of what customer service is all about and we need more Ceri’s in this world! Thanks so much Ceri for helping us out on a Monday night in the middle of the MS Summer Heat! We are so very thankful for you!Many Blessings To You,The HolleysAndy & Christy
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July 2023 by Shawn Price
A great local retail parts store. The managers are knowledgeable and very friendly. The staff was well trained and handled a difficult part search with no problems at all. I had them look for a part for my old Kawasaki 1700cc Motorcycle. They found a cross reference for the part and sold me what I needed with no difficulty at all. I myself manage a local shop and have numerous years of retail automotive experience. I can say is Oxford Autozone has some great professionals.
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July 2023 by Sonia Davis
I wish I could give 0 stars. We're quite irritated with the poor customer service received tonight. Hubby went in to have a battery charged. There were 2 employees present when he entered. Both looked up and saw him and his buddy. Neither said anything and continued whatever they were doing. A young black woman was counting her drawer and seemed to be having a bit of trouble. As it was approaching closing time, Hubby figured the young lady would need to finish up with her money before moving to another task. An older white male was putting things on the shelves. Hubby stood at the counter waiting for the older man as the young lady was clearly not able to assist customers. They waited for a few minutes before a couple came in. As the couple approached everyone else on the store, the male clerk returned to his register and proceeded to check out the couple as Hubby watched in shock and anger. The male clerk finished with the white couple and left the counter. Female clerk finished with her register and took battery from Hubby. The older man walked past him holding said battery not once, but twice! Just rude! Hubby is 6'2" and 300 lbs. We never knew he was invisible or that autozone employed individuals who lacked integrity and common courtesy. We learned tonight though. I don't know that we'll be using them in the future.
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July 2023 by Margaret Ivy-Mashack
Went in the store panicking because my windshield wipers were on the blitz!!!!! Thought I had to go to Dealer!!!!Young Man named Jack fixed it!!!!!❤️ Had to give him a REAL HUUUUUUG!!!!
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May 2023 by Marybeth Lowrey
Manager Judy Davis is awesome!
