The Goodwill Store is a large, massive thrift store with a lot of options and well-organized items. Shoppers can find cute things, adorable items, and name brand stuff, including great finds like clothing and art. The store is described as clean and cleanish, with an inviting environment and ample dressing rooms. Checkout lines move quickly and the staff is noted as friendly and busy, demonstrating good teamwork. However, reviews note that prices are steadily increasing, with some customers finding it the most expensive thrift store in town. Some items are marked higher than retail, making it hard to find a good deal or bargains. While the store is generally organized, the back area could be more organized and cleaner. The store operates as part of Goodwill Memphis, which uses donations and sales to support job training and employment programs for people with disabilities and other barriers. Donations are accepted at the location.