Verizon is a business that provides excellent customer service, according to the reviews. Customers have praised the helpful and patient staff, who have assisted them with a variety of issues, from replacing SIM cards to helping elderly customers with their phones. The business is also known for offering discounts and handling customer situations with kindness and understanding, even in urgent circumstances. Overall, Verizon is described as a reliable and customer-focused company.
I had a very good experience with Verizon. My sales associate was very kind and helpful. The only problem was that I could not get my watch that was a part of my purchase. They were out but she is supposed to call me when they get a shipment in. Hope they hurry and come in. I need my watch.
July 2026
The Verizon team helped me so much with getting a new line set up and a brand new phone put in my pocket. Thank you all.
June 2026
Kendra Little was absolutely fabulous!! She helped get me fixed up. That’s why I’ve been with Verizon for so many years! Thank you Kendra for top shelf service!!
I also want to thank Jason when I called Verizon 1-800 customer service line. He went above and beyond for me!!