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November 2023 by Jadyn Carrillo
this experience was beyond anything. I go to get my oil changed, dropped my car off and had no complications until I was picking my car up. For one, I was told my car would be ready in 15 minutes and I never received a text that my car was ready to be picked up and assumed it was finished after an hour and a half. I proceed to pay and get my keys. As I look at my floorboard, I see OIL STAINS on my carpet that were not there before. I go to speak to a manager politely and was appointed to the man who was taking car of my car from the beginning, I asked him to please clean up the stain. He said "Give me 5 minutes". He comes back to my car hiding the mat and continues with "This is the best I can do" (still hiding the mat for me to see). He proceeds with "If you give me your snapchat, I can detail it for you." I was speechless. This was completely unprofessional and gave me such a weird vibe, I said anything to get out of there. My dad will now be cleaning an oil stain left from this man's shoes that was not on my car before. I was expecting him to give me a work number or a later time for me to come to get it cleaned. And on another thought, why couldn't he just detail it then? Why would I have to give him my SNAPCHAT???? I am so taken aback and will not be returning. This is beyond infuriating and unprofessional.
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November 2023 by Brianna
Tried to get an oil change from here, but they claimed my oil was too low for them to change and that I needed at least a quart of oil for them to be able to do anything. Went to Grease Monkey right after and they were able to change my oil without me adding any oil to my car so I don’t know what that was about. Maybe they were too sorry and ignorant to do it.
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November 2023 by Andy Hilterbrand
Didn't want to change the oil. Did not let us know that they wouldn't do it until we went up and asked. Unprofessional and Lazy environment. Girl who checked us in was on her phone and listening to music the whole time of set up. Could not recommend anything less
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September 2023 by William “Tait” Darby
worst place to get tire service from period and that goes for any and every Walmart! Prices may be cheap but trust me.. but you don’t want to waste your valuable time at these places!
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July 2023 by Romi Jaiswal
Super fast service at the Auto Center. Also, got a great price on the tire.
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July 2023 by Rebecca Morgan
I want to shout a HUGE THANK YOU to Makayah “Molly” Duncan! What an incredibly informed, professional young woman!!Walmart is very fortunate to have Molly for her skills, her knowledge and her assistance.She should be leading the training in customer service. Kind, respectful, so helpful! Thank you so much Molly!! Giver her a bunch of raises and recognition!Service: Tires
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April 2023 by Kris Brasher
Slow, communication is not great or very friendly most of the time. Periodically, you will get a great employee and have a good experience at the register.
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February 2023 by Timothy Wilkins
It took 6 hours for a tore to be mounted on rim I had already done taken off for them and they raised price by 55 dollars more then the first price I agreed on the workers are lazy and do nothing but play on phones or flirting with other employees
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January 2023 by tera goolsby
Absolutely horrible customer service !!You can never get anyone to answer to the phone & when they do they hang it right back up. The workers are lazy; they get paid to stand around basically !!Service: Tires
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January 2023 by Sushil Mishra
Mostly good folks and helpful when you need to claim warranty etc.
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October 2022 by Shirley Vaughn
My husband stayed up there for two hours to get tires put on. Nobody was working and the truck did not move from where he parked it. He had also ordered 4 tires for our car that he canceled when he walked out the door. We will pay more for tires where there is service. If I could put a zero I would.
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September 2022 by Parker Brewster
It is challenging to write a review of this place that satisfies my need to convey how absolutely abysmal it is. Beyond vast ineptitude and blatant racism, these guys were genuinely the worst employees I have ever interacted with from any store/service. Dropped my car off to go to work, got a text much quicker than expected that the job was done. Left work excitedly only just after having arrived at work to go pick up my car (having to hitch rides for all of these intermediate steps). Showed up only to see my car sitting there exactly as I left it. Waited forever to see someone, and then he mumbled “lug nuts too tight”. Thats it. Handed me back the keys, and just walked away. I tried probing for more info (where should I take it, how can I loosen it, which tire was too tight, etc.) but they were insufferable and suggested that I “do nothing”. Please, please, please do not take your car here. I would not trust them with my dolly, much less a car.Service: Tires
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September 2022 by William L
Slow,unprofessional,and acted like they don't care about their work. They're just there for a paycheck and walked around most of the time. Took an hour to put a tire on a rim.
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August 2022 by McKinley Stegall
If I could give 0 stars I would. I called before coming to ask how long the wait would be for a tire rotation and was told not long because there is no wait. I was the only customer when I got there (now I see why). I waited for a hour only to be told that nobody put a work order in and my car had just been sitting in the garage for an hour. Nobody thought to work on a car that was just sitting there in the garage. It would’ve taken a few seconds to do a work order but instead I wasted an hour of my time and left with my tires still not rotated. Highly do not recommend wasting your time here. This is the worst service I have ever had anywhere.Service: Tires
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August 2022 by VidWatcher Someone
Place is a joke..not open most times and when they are the cashiers consistently lie. It’s amazing that it’s run the way it is. It almost makes me want to get a job here just to show them how work is supposed to be doneServices: Oil change
