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August 2025 by Amanda Blalock-Reese
Thank you for all your help. We are from out of state. My extra closet maybe everything so easy. Communication and customer service was wonderful!
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August 2025 by Kristi Leonard
The whole experience was easy from start to finish. There were discounts that they made me aware of and helped me manage expectations for the unit. I would wholly recommend.
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August 2025 by Dana Juneau
The most helpful storage place I have ever dealt with. Originally booked one size and was too small...1 call and they fixed immediately. Left keys 5 hours away when moved out and they came and met me to help. Would use again!! They were wondeful.
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May 2025 by Amy turner
Super easy to use and quick to find
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April 2025 by Sami M.
Very helpful! Kind in answering questions and easy to access. Got emails with all of the information I needed to get into my unit as soon as I booked it, and a follow up text during business hours with more info and how to reach out if needed!
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March 2025 by Alexandria Coyle
Jennifer was so helpful!! Thank you!
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August 2024 by Shantina Roberts
Brooke was so helpful and funny, my husband left his phone in her office she put it up for us until we came back for it. Brooke for president!
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August 2024 by Dephanie Stoner
From the time I called to get a storage and to the point of move out, they were soo helpful and pleasant!!
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May 2024 by Carver Brady
It was easy
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December 2023 by Karen Stockton
The staff was always so nice and helpful.
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December 2023 by Tammy Miles
Over priced and it's hard to get someone on the phone. Came to drop off payment and nobody is here. No note. No nothing. Called home office and they just blew smoke at me. Been waiting 10 minutes still no one here.
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December 2023 by Young Smith
Fast communication and easy access
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October 2023 by Elisha Edwards
Every easy to book, simple steps online. Great location and price!
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August 2021 by Kim Vayda
i rented from out of state before school was out. The worked with me on reserving the right sized space in the right location. Very good customer service
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September 2020 by Jim Purtell
I left my son's belongings here after his freshman year at Ole Miss. When I went back today, the key that we had for his storage did not work. After trying to navigate their phone system for quite a while, I finally called the new inquiry number to find that magically I got a real person. She was super helpful and after I explained my dilemma was able to get the area manager to call me. Initially this manager tried to tell me that he had no record of my account. After blowing up at him, my account somehow appeared in his system. He tried to tell me that I was at the wrong location and that I had stored my son's belongings at their Industrial Park site (WHAT?? sorry bub but I totally remember where we put my son's stuff AND we were in possession of the key with fob that clearly said McClarty with the unit #). So , off we went to the Industrial Park location and met the manager in the office whereupon he once again tried to tell me how I got confused on the location. I stopped him midsentence and showed him the key with the fob that clearly showed where we dropped off my kid's stuff. Long story short, this company moved my son's belongings without notifying me AND towels, bedding , part of his fan and other items went missing. There are plenty of storage places in Oxford. Stay away from Your Extra Closet. Follow Up (8/27/20) - After my review, I was contacted by the district manager regarding the issue I had. He was EXTREMELY accommodating and apologetic for the miscommunication that occurred with regard to my transaction. I have to say that the fact he took ownership of the issue and did not try to blame ME for what happened went a long, long way in my book and has once again restored my faith in this company. In addition, his handling and resolution of this situation went above and beyond the call of duty and for that I would more than likely use them again. All companies slip up every once again and I understand that . I can say without reservation that should a mistake be made, this company will go above and beyond to rectify the situation.
