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September 2024 by Emily Houston
Great service. The friendliest staff and the owner goes above and beyond to help.
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July 2024 by Crystal Dossett
So nice, quick service, everyone had a smile and everything was reasonable.. did I mention how super nice they were ?
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June 2024 by Aubrey McCarty
When my grandmother bought her 4 wheeler from Perkins. The salesman said it would take 9 weeks. I ran my credit with my bank, and they can ONLY hold it for so long or run the credit again. I ordered it in the month of July and at the end of September it was supposed to be there. It was October when it came in. I don't like running my credit like that.
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December 2023 by Oct Mc
Great Service & a very knowledgeable staff
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September 2023 by cj7rubicon
Had a tire patched, was done when promised.
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August 2023 by Claudia Hickerson
Awesome employees and service! Everyone is so nice and helpful
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July 2023 by Michael Ladner
Perkins Polaris & Tires Pascagoula Mississippi!Dealer does subpar work and will not take responsibility of any damage caused by their shop. See timeline below. #polarisrzr #polaris #polarisdealer Polaris Inc.Listed below is the events timeline, a certificated mechanic proved proof engine failure was due to a loss of oil, which you acknowledged.On July 7, 2022, Dropped off the Razor Highlifter 1000 for full service. On July 21, 2022, Picked up Razor Highlifter 1000 from the shop. On April 15, 2023, Friends and I rode the Razor at 5651 Natchez Hwy Wilmer, AL 36587, for approximately an hour. During this ride, we began smelling oil; the engine was immediately turned off, and I inspected under the Razor to determine the issue. At this time, I noticed the oil plug was missing. On April 17, 2023, I called Perkins Tire and Polaris to inform them of the issue, and they requested I bring the Razor in for review. On April 28, 2023, I was told oil was put back in the engine, and the oil plug was torqued. (which is expected in routine maintenance) So I picked up the Razor and took it home.On June 23, 2023, I rode the Razor for approximately an hour. Lights started appearing on the dash; the Razor was turned off and was towed back to the house from the field. On June 26, 2023, I contacted Perkins Tire and Polaris, and he advised me to bring it back to check it out. When the dealer had the Razor at their shop, Brian called me and told me the bike was making a noise, and they did not have a mechanic on staff. He gave me the number of a mechanic in Lucedale to contact. On July 3, 2023, I went to the dealership. They would not jump off the bike to drive it out; instead, they stated the battery was dead and did not have a jump box. The Razor was pushed on the trailer. I then went to Autozone to purchase a new battery and started the Razor. The engine was making a horrible noise. On July 4, 2023, I took the Razor to Brandon with B&L motorsports and spoke to Brandon. I started the engine, and he immediately replied turn it off; the machine is locking up. On July 5, 2023, I called Billy at Perkins Tire, and Polaris explained everything that had occurred, and he told me that he needed to inspect the motor to ensure it was due to loss of oil. Contacted Brandon and authorized him to release the Razor to Perkins Tire and Polaris. On July 17, 2023, Billy called and stated there was dirt inside the engine on top of the piston and requested I come to view the motor. On July 21, 2023, I arrived at 3:15 pm to see Billy; we noted loose dirt in the engine piston during our review. I turned the oil filter on its side and opened it to view the filter condition and contents. At this time, found the filter to be full of metals. I examined the air intake system from the air filter to the intake valves and found no evidence of dirt. The system was clean. I showed Billy, and he stated well, I do not know how it got in there, but it did. However, as you can see, the dirt build up on the outside of the engine is the same dirt on top of the position. The engine was disassembled before cleaning the surface, which caused the loose dirt to fall into the cylinder on top of the piston. Once again, I requested you, Billy Perkins, make me whole for your shop's mistake. To which you replied, well, if the court finds me at fault, I will get my insurance to pay. On July 22, 2023, I met with a mechanic, Quintin; he disassembled the bottom half of the engine containing the rod bearings and crankshaft main bearing. During his investigations, he determined the dirt in the cylinder was from disassembly and found metal shaving in the oil pan from the main crank bearings and the piston rod bearings. His diagnosis was that the failure of bearings was due to oil loss, causing oil pressure loss. There was no evidence of dirt in the bottom of the engine, nor did the dirt on top of the piston have any carbon that would be normal from combustion in the engine, which would also indicate the dirt fell in during disassembly. Owner, Billy Perkins refuses to do what is right!
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July 2023 by Michael L.
#polaris Do you hold your dealers to a standard? #Mikespeetzen Please help me share the unethical actions of #Perkinstire&Polaris #billyperkins #MississippiMuscleBEWARE! Stay away! Perkins Tire & Polaris and Polaris Inc. Does subpar work and will not take responsibility of any damage caused by their shop. See timeline below. #polarisrzr #perkinstire #billyperkins #polaris #MikeSpeetzenListed below is the events timeline, a certificated mechanic proved proof engine failure was due to a loss of oil, which you acknowledged. On July 7, 2022, Dropped off the Razor Highlifter 1000 for full service. On July 21, 2022, Picked up Razor Highlifter 1000 from the shop. On April 15, 2023, Friends and I rode the Razor at 5651 Natchez Hwy Wilmer, AL 36587, for approximately an hour. During this ride, we began smelling oil; the engine was immediately turned off, and I inspected under the Razor to determine the issue. At this time, I noticed the oil plug was missing. On April 17, 2023, I called Perkins Tire and Polaris to inform them of the issue, and they requested I bring the Razor in for review.On April 28, 2023, I was told oil was put back in the engine, and the oil plug was torqued. (which is expected in routine maintenance) So I picked up the Razor and took it home. On June 23, 2023, I rode the Razor for approximately an hour. Lights started appearing on the dash; the Razor was turned off and was towed back to the house from the field. On June 26, 2023, I contacted Perkins Tire and Polaris, and he advised me to bring it back to check it out. When the dealer had the Razor at their shop, Brian called me and told me the bike was making a noise, and they did not have a mechanic on staff. He gave me the number of a mechanic in Lucedale to contact. On July 3, 2023, I went to the dealership. They would not jump off the bike to drive it out; instead, they stated the battery was dead and did not have a jump box. The Razor was pushed on the trailer. I then went to Autozone to purchase a new battery and started the Razor. The engine was making a horrible noise. On July 4, 2023, I took the Razor to Brandon with B&L motorsports and spoke to Brandon. I started the engine, and he immediately replied turn it off; the machine is locking up. On July 5, 2023, I called Billy at Perkins Tire, and Polaris explained everything that had occurred, and he told me that he needed to inspect the motor to ensure it was due to loss of oil. Contacted Brandon and authorized him to release the Razor to Perkins Tire and Polaris.On July 17, 2023, Billy called and stated there was dirt inside the engine on top of the piston and requested I come to view the motor. On July 21, 2023, I arrived at 3:15 pm to see Billy; we noted loose dirt in the engine piston during our review. I turned the oil filter on its side and opened it to view the filter condition and contents. At this time, found the filter to be full of metals. I examined the air intake system from the air filter to the intake valves and found no evidence of dirt. The system was clean. I showed Billy, and he stated well, I do not know how it got in there, but it did. However, as you can see, the dirt build up on the outside of the engine is the same dirt on top of the position. The engine was disassembled before cleaning the surface, which caused the loose dirt to fall into the cylinder on top of the piston. Once again, I requested you, Billy Perkins, make me whole for your shop's mistake. To which you replied, well, if the court finds me at fault, I will get my insurance to pay. On July 22, 2023, I met with a mechanic, Quintin; he disassembled the bottom half of the engine containing the rod bearings and crankshaft main bearing. During his investigations, he determined the dirt in the cylinder was from disassembly and found metal shaving in the oil pan from the main crank bearings and the piston rod bearings. His diagnosis was that the failure of bearings was due to oil loss, causing oil pressure loss. There was no evidence of dirt in the bottom of the engine, nor did the dirt on top of the pist
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June 2023 by Dc g
Trustworthy and fair pricing. Do business locally.
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March 2023 by Floyd Seal
Great place! I have bought several ATV’s and UTV’s, as well as tires and the service is fantastic!
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February 2023 by Deidre Nelson
Marvin not only sold me an amazing machine, he also came and rescued us on the interstate. Our trailer had a blow out . I can not recommend them enough! Thank you for going above and beyond !
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February 2023 by George Evans
Perkins always takes care of you. Bill Perkins has been in the business for almost 50 years and you get the benefit of all that experience for whatever service or repair you need. Courtney and the rest of the staff are knowledgeable and customer service oriented. Their recommendations have always worked perfectly for me.
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September 2022 by John Billmann
Always on point with excellent staff
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September 2022 by Hello Gail
Fast friendly people
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July 2022 by Don McAlister
Great tires and a fair price always courteous and helpful quick service.
