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May 2024 by Rodney Hudson
Units been good so far. Always have access and holds my stuff.
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May 2024 by Cl Barton
The phone number this facility provides is only for the deaf. It DOES NOT route you to a live representative even during business hours. That is unacceptable especially when I can't seem to rent from them using online features.
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May 2024 by Anita Giani
New account set up was quickly and professionally handled.
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February 2024 by Jawad Shakir
The company representative, Linsey, was extremely helpful and did resolve the issue.Again, thanks for your prompt response.
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February 2024 by Bek ItAllMakesSenseNow
Shantal was such a doll! She was very thorough on keeping my personal information safe and super fast on helping me fix a mistake that I had made on my account. Definitely brightened my day! We appreciate her and Red Dot for all yall do! ✌?
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February 2024 by EB Stuff
Rates are great for us he k we have three units now
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January 2024 by Scott Phillips
Good experience very easy to deal with
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January 2024 by Gary Klocke
Very easy online instructions, complete with receipt and unit was ready in minutes.
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January 2024 by Josh Dear
Storage unit leaks. Raise rates often
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January 2024 by melissa bradley
Fast and convenient
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December 2023 by YELLA
Was a great experience!!! Shimoya was very helpful. She walked me through everything hand and hand. She was with me right to the end. Thanks and Great Job!!!!
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November 2023 by William Skipper
Specifically asked before move in if they had water and power available as we needed to do some work to our camper. They stated yes so we moved in to a covered spot. Upon checking all of the outlets they have no power to any of them. Now we cannot do any work to our unit. You call and no one knows anything. The facility is old and run down. Very disappointed.
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July 2023 by trish Pyles
Was unable to use my code to get in.Was finally able to get someone on the phone for a temporary one.By this time, someone waiting helped me because it was taking so long.System needs some work.
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February 2023 by Donald Anderson
I have use y'all many times and I've never had a problem, but this time it took me over 5 hours to get the codes for my unit. It caused me money because I had to have someone work my shop, because I didn't know when I could leave to go to my unit. I bought a unit up for auction.
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February 2023 by Linda Bogue
This is the poorest customer service I have ever seen…… if you can find another storage unit company it would cause you less stress…they lie and communicate poorly … it cost us time and money… also the roof leaked so half of my stuff was ruined from being in water
