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June 2024 by vicci smith
I would recommend Aaron in to anyone.the staff is professional they get what you need I have shopping with for about 17 years on more with no compliant AJAJXN,MS
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May 2024 by John Wade Johnson
Best store manager that's been in this store in a while. Mr Taylor will help you out in any way he possibly can. Really appreciate everything.
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December 2023 by Nolan Hardin
Horrible customer service. Sat here and waited all day for my fridge to be delivered just to find out the driver lied and claimed he came and no one was home. I have been home all day. He is a liar and the cashier is just as bad. They both should be fired. Don't get anything from here. They are trash
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July 2023 by Yolanda Harris
Got good service on deck
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December 2022 by Ready Service Products
I purchased a Element 50" TV online for the $1 down and seemed like a decent deal. However, we have had bd experience with the Store in Pearl MS before for my disabled son's bed. In which the district supervisor had to intervene. I called a couple days later to ask about whether it was in stock or not and they told me it was in stock. I asked if I could pick it up because there where no deliveries available till Saturday. The young lady(no name), said they had to deliver our first order even though we had picked up before So I said OK and they said it would be after 2pm and again I said that would be fine. At 6pm on Saturday(the day of my delivery), I asked about the status and the lady(manager) said it was scheduled for Monday afternoon. I told her that I had stayed around the house since 2pm waiting so that's why I called. I told her I sure hope that this type of service would not be expected. She said why would you say that? I said I thought there were new folks there and I wouldn't have problems. She exclaimed.."Oh we know who you are the guy that returned merchandise so badly damaged that we had to throw it away!. And we all still here. A miracle that Aaron's would keep such folks that re rude to customers. How embarrassing. Why would a manager or even an associate say any such thing. My son was disabled and we waited for 3 Months for service on the bed and then they tell me that the "service guy" isnt there anymore. So throwing that disaster in my face AGAIN after I try and give Aaron's one more chance is beyond unacceptable. I would like to speak to somebody over the region of this store. I had been in the furniture business with Heiling Meyers for years and was district service manager and NEVER would have spoken to a customer like that. I would expect an apology for the way I was treated. Everything in our house has been from Rent A Center and they re so nice and professional and easy to work with on purchases. My mistake but Aaron's had a good price. Look I've paid off plenty of items with Aaron's in the past not cheap items either. But I'm not go to be belittled on the phone or any other way. I sure hope you turn this store around and address customer service skills with your staff. Oh and I asked to cancel the whole order and she actually said "Thank you! We will be glad to do that!" Do not shop here or be disappointed.
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December 2022 by Ready VisionTV Digital Services
I purchased a Element 50" TV online for the $1 down and seemed like a decent deal. However, we have had bd experience with the Store in Pearl MS before for my disabled son's bed. In which the district supervisor had to intervene. I called a couple days later to ask about whether it was in stock or not and they told me it was in stock. I asked if I could pick it up because there where no deliveries available till Saturday. The young lady(no name), said they had to deliver our first order even though we had picked up before So I said OK and they said it would be after 2pm and again I said that would be fine. At 6pm on Saturday(the day of my delivery), I asked about the status and the lady(manager) said it was scheduled for Monday afternoon. I told her that I had stayed around the house since 2pm waiting so that's why I called. I told her I sure hope that this type of service would not be expected. She said why would you say that? I said I thought there were new folks there and I wouldn't have problems. She exclaimed.."Oh we know who you are the guy that returned merchandise so badly damaged that we had to throw it away!. And we all still here. A miracle that Aaron's would keep such folks that re rude to customers. How embarrassing. Why would a manager or even an associate say any such thing. My son was disabled and we waited for 3 Months for service on the bed and then they tell me that the "service guy" isnt there anymore. So throwing that disaster in my face AGAIN after I try and give Aaron's one more chance is beyond unacceptable. I would like to speak to somebody over the region of this store. I had been in the furniture business with Heiling Meyers for years and was district service manager and NEVER would have spoken to a customer like that. I would expect an apology for the way I was treated. Everything in our house has been from Rent A Center and they re so nice and professional and easy to work with on purchases. My mistake but Aaron's had a good price. Look I've paid off plenty of items with Aaron's in the past not cheap items either. But I'm not go to be belittled on the phone or any other way. I sure hope you turn this store around and address customer service skills with your staff. Oh and I asked to cancel the whole order and she actually said "Thank you! We will be glad to do that!" Do not shop here or be disappointed.
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July 2022 by Kadie Vanderford
Ms Verna is the best she is always there with a smile to help and finds me exactly what i want?
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May 2022 by Deborah Young
Great items for your home . Wonderful staff!
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November 2021 by Kadie Morehouse
Ms Verna is the best she is always there with a smile to help and finds me exactly what i want?
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July 2021 by Arneshia Baldwin
Worst Aaron’s location ever. Had a tv delivered to us. Driver sets the tv in our living room and doesn’t set it up (taking it out of the box etc) and just leaves. My husband goes to set up the tv and it’s broken. We call them and tell them we got delivered a broken tv. They ask “did the driver set it up” we tell them “no”. So it goes silent. Then they’re like well you guys are responsible for it since your husband set it up. How are we responsible for a tv that’s delivered broken and y’all wont replace it because my husband took it out the box when your driver just left it without setting it up. I guess Aaron’s has never heard of broken TVs coming from manufacturers or in general. We just decided to go to Best Buy. Simpler and easier
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June 2021 by Scott Wolf
Worst Aaron's there is. Rude customer service and the worst attitude. They don't take the payment 1 a month like they say. They changed the date and reassured me it would be every 30 days. I'll find another retail store before EVER come back.
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March 2021 by Sabrina Sherman
If you can afford Appliance good place to start
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March 2021 by Angela Bennett
Rude team members and can't get anything repaired when you need it done. I'll never shop with Aaron's
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October 2020 by Arneshia Jenkins
Worst Aaron’s location ever. Had a tv delivered to us. Driver sets the tv in our living room and doesn’t set it up (taking it out of the box etc) and just leaves. My husband goes to set up the tv and it’s broken. We call them and tell them we got delivered a broken tv. They ask “did the driver set it up” we tell them “no”. So it goes silent. Then they’re like well you guys are responsible for it since your husband set it up. How are we responsible for a tv that’s delivered broken and y’all wont replace it because my husband took it out the box when your driver just left it without setting it up. I guess Aaron’s has never heard of broken TVs coming from manufacturers or in general. We just decided to go to Best Buy. Simpler and easier
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October 2020 by Marcus Fancher
Clean great prices
