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March 2024 by Lily W.
if i could give this location 0 stars i would . i am 23, my fiancé is 22 . we went in at 9:51 pm on saturday march 30 2024, for any managers reading this :), to purchase some coronas and absolute seltzers (as adults do) . while ringing it up in self checkout my fiance prepared his license before calling over a staff member to verify us for purchase, called her over and had to twice because she was on her phone . she gave us a dirty look before she walked over, took his license and looked at it for a second and proceeded to tell my 22 year old fiancé that his license was not real . obviously we were confused . we tried to tell her it was, she responded "it's not reflecting this is not real sir" . he asked to speak with a manager or someone higher up to which she said she was the manager . without asking for a second opinion or taking a second look she told us she could not sell to us . we argued for a second and then left to the gas station across the street where we were allowed by the clerk to purchase what we wanted with the same id . we will not be returning to this location due to the lack of professionalism, respect . this pearl location is also dirty, unorganized, never stocked, has poor produce, and sells expired items that should've been removed from the shelves, so this was just the tipping point . do not go to the kroger in pearl . take your business elsewhere like brandon or flowood whom have nicer people, a nicer environment, kept up and taken care of well etc . i will be calling corporate to complain as well !! :) this was definitely discrimination !!
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February 2024 by Brian Jett
Good little store. Some selections are limited.
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November 2023 by Tracey Richardson
Nice curious staff
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November 2023 by Alexia A.
The entire building just smells musty. None of the fruits they had on display were ripe. Asked an employee where something was and he laughed and said "maybe look at the signs". Then when we went to go checkout, the cashier used her own phone number. when i asked her about it, she caught an attitude with me saying "its too late i would have to rescan everything you got and thatll take a long time. your total was $115 can you pay?" after i payed, she practically threw the receipt at me. Her name was Nelda. Do not go in Neldas line. She should honestly be fired for using her own kroger number.
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October 2023 by Colin Evans
I don't know if the store is good or not. There is no customer service. Nobody will answer the phone. I had a question. Oh well, guess I'll spend my money somewhere else.
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October 2023 by Ashley Rodgers
I really like going here. Different types of products.
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October 2023 by Han Berdiyev
Looks sketchy and unconventional outside but it’s ok place to get grocery. They really need to demolish it and rebuild a new modernized Kroger. Plus they always lack stuff
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July 2023 by ctcouch
Clean, well stocked, friendly, knowledgeable staff.
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July 2023 by Teresa Cason
The worker that was overseeing self check-out was very nice and helpful ? ?
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May 2023 by Ricky Bray
Always a great experience shopping at kroger..
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May 2023 by Gigi P.
PATHETIC & RUDE PPL THAT WORK HERE! THEY DO NOT GIVE A FLIP ABOUT CUSTOMERS! 1 REGISTER OPEN WITH LINE BACKED UP DOWN THE AILES- THEY JUST STAND AROUND CHATTING WHILE ELDERLY PPL ARE STANDING WAITING! THE STORE SEEMS TO ALWAYS BE TOO HOT NO MATTER WHAT TEMP IS OUTSIDE, THEY RUN THAT HEATER, I AM ELDERLY AND IT IS TOO MUCH HEAT FOR ME. USED TO BE A GREAT STORE, BUT IT HAS BECOME SO BAD THAT IT IS WORSE THAN WALMART EVER WAS- PLUS THE PRICES ARE AS IF THEY ARE A CITY STORE, WE WILL START DOING OUR SHOPPING AT WALMART, AT LEAST THEIR PRICES ARE BETTER & THEY DON'T MAKE YOU WAIT IN LINE FOR 30+ MINUTES TO BE CHECKED OUT!!! THIS PPL GET PAID; YET THEY DO NOT WANT TO WORK IF IT MEANS CUSTOMER SERVICE!!!
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April 2023 by Wayne Barrett (dwbarrett50cal)
It's not the absolute best Kroger around but still a decent location and serves the area well.
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February 2023 by Cassie The Rainbows End
Out of everything, all the time. Who does your ordering? Anyone? I could (and will) go to literally ANY other Kroger and get everything I need. I live close to the ONE that don’t have $*!+ though. Ever! What’s the problem? Why can you not have decent stock? Ever?
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February 2023 by Rachy Rach
Called at 8:30pm about balloons, and asked if they do balloons, and she says “yes, but they are out of helium”. Like what?!
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January 2023 by Daniel Johnston Jr
Always clean and great variety. Customer service is amazing.
