-
November 2023 by Darlene Boykin
The banker was helpful, friendly, and knowledgeable about her work .I would'nt bank anywhere else. I would recommend MECU to any would that I met & got 2 family members to bank with mecu. Kudos to MECU ???.
-
August 2023 by Kristie Green
This place is a joke. Do not use them! There are couple of nice officers but for the most part you have a lot of incompetent people!You will regret putting your money here. I promise!
-
July 2023 by Dustin Miller
Worst bank ever won't do anything to help me with my shared branch wouldn't give me a checking account without my social security card very unhelpful don't care about their customers stay far away
-
June 2023 by Kendrick King
I’m OK with the bank but the customer service from one particular representative rubbed me wrong this morning. The only thing I was trying to do was reset my password and get the correct information. I proceeded to ask a question to verify if my information was right, and this lady started getting irritated and raising her voice for no reason. I wanted to, but I will not use her name. But if she does not like her job, she needs to go work somewhere else! Period.
-
April 2023 by G peterson
I've had trouble getting my account info. through the automated system, I enter account # and am prompted to re-enter before I'm done. Pressed 0 for the operator & was told by a gentleman that there were no issues with the system & that there was a $10 charge for assistance by phone.Called back & a different operator asked for my account & SSN, then said that she could not find my account & that she would waive the $10 fee. Plan to close all accounts.Am not comfortable with speaking to customer service reps. that are not local.Local numbers are not answered, calls are sent back to the automated system.
-
December 2022 by June Clements
Worst customer service ever. I've been with this bank for 25 years and they could care less about their customers. Their mobile deposit is terrible and the drive through is ridiculous.
-
November 2022 by A C Burkhardt
Been a member for over 20 year's, I prefer the Members Exchange in RIDGELAND they are more Friendly and Helpful.
-
November 2021 by Salihu Uaman
This is a great period of time to Invest and earn reasonable profits with great signals on bitcoin and binary trade, with the help of a woman called Mrs Jennifer, she is the best account manager I have ever known or heard of. She has been helping me. I started with just $500 and now am getting great profits like $8,500 upward. You get to withdraw yourself after 6-7days of trading, No extra commissions.
-
September 2021 by Alderine Jones
Ms. Carla Simmons! She is amazing. I was in the lobby when she arrived for work. She walked past me to her office & I was extremely impressed with how quickly she came to door to tell me to come in. She had literally just put her belongings down. At that moment, I knew I was about to get exceptional service. And I got just that. She was quick, but very thorough. She made sure I understood everything she was saying & I appreciate that. MECU, you have a great team member.
-
September 2021 by Lakeeia Myles
I had a great experience with refinancing my car loan. Ms. Carla worked with me diligently. She had most of my paperwork ready to go when I came to see her. She is very positive and makes you feel welcomed while you visit. I will definitely be back for more great service when needed. I will also refer my family and friends to visit a MECU for their needs.
-
September 2021 by W Logg
Ms. Carla Simmons was very patient with us when we called her she was always available. She would always return my call. Ms Simmons is very knowledgeable about her work, and we can always appreciate a person of her integrity and her professionalism. May God’s Riches and best be hers. Thank you again for your kindness.
-
September 2021 by Jared Vardaman
Carla Simmons made my car financing process easy and stress free. She was diligent and hard-working and I knew the job was being done well and in a timely fashion. I highly recommend her services!
-
August 2021 by Melanie Jenkins
Ashley Hewitt the Asst. Branch Manager was amazing! If I could have given her 10 stars I would have. She made the process of me opening up my new checking and savings account a breeze. She was very thorough in explaining the different accounts and what they offered! She was very engaged and personable. I loved that! I am glad to be apart of the Members Exchange Family!
-
August 2021 by jessie Robinson
Miss Carla Simmons She has been a great help to me and my wife since we’ve been a member at Members Exchange. She taught us how to become financial better in investments she is always smiling and happy we appreciate her a lot she’s been more than a banker she is a friend she’s always professional and she always listens and she assists when needed thank you Miss Simmons for everything you have done for me and my family if it wasn’t for you I wouldn’t have the business that I have today. I’ll give you members exchange credit union is number one in the south
-
August 2021 by Karen Baker
Ms. Carla provided us with more than excellent customer service! Infectious laughter had us relaxed the entire time. She made the process easy and explained everything we needed to do and know about our loan. Thank you Ms. Carla!!!
