Metro by T-Mobile is a wireless service provider that has received mixed reviews from customers. While some customers praise the helpful and friendly staff, others have experienced issues with management and the ACP program enrollment process. The store is described as having a nice atmosphere, and customers appreciate the savings and deals on new devices. Overall, the experience at Metro by T-Mobile seems to vary, with some customers having positive interactions and others facing challenges.
Customer service was awesome or another word the employees were nice and sweet to us
August 2023
the reason why I'm giving this MetroPCS or five-star is because the lady that was there the Sunday she really tried to help me to the point where she couldn't help me anymore you ain't going downstairs but I do give a one-star for the members of management not answering her calls when she needed help.
May 2023
I've been with Metro before and I didn't like there services the only reason I went back with them because Boost Mobile left pearl I've been trying to sign up for ACP program after two months still haven't received it where as I got approved at Boost Mobile the same day
