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July 2024 by Ruby
Never go there got a free phone paid $112.00 with $50.00 for the first month but never worked in my area took it back twice after purchasing it only to be told I couldn't get a refund or exchange the phone I was always told well it works now of course it worked there I was standing in the store and worst employee ever
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December 2023 by Mr. Bell
Customer service was awesome or another word the employees were nice and sweet to us
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November 2023 by Andy Andy
Worse ever employee. Called to check whether she has iphone or not and answer was “you need to come to store to check that”. I did told I am 45 minutes far so why should I drive there to see whether you have it or not and waste my 90 minutes if you dont have but she was like does not matter you need to come to store. There is no way she is gonna tell on phone. What is purpose to have phone if you dont answer.
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August 2023 by Rose Hall
the reason why I'm giving this MetroPCS or five-star is because the lady that was there the Sunday she really tried to help me to the point where she couldn't help me anymore you ain't going downstairs but I do give a one-star for the members of management not answering her calls when she needed help.
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July 2023 by Marlon Jackson
Excellent store
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July 2023 by Don Zebert (JD)
Very helpful very knowledge
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July 2023 by Destiny
Got what we needed ?
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May 2023 by Marian Mays
I've been with Metro before and I didn't like there services the only reason I went back with them because Boost Mobile left pearl I've been trying to sign up for ACP program after two months still haven't received it where as I got approved at Boost Mobile the same day
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December 2022 by patricia emmons
Store suck no friendly take your dont give u nothing for it 70 dollars dont come cheap dont think right Rude people
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November 2022 by Cooper
Don't go here. Never have phone selections. Customer service is horrible. They had this guy name Jay that was a great manager but they ran him away??. So Please don't waste the time nor drive going to this location. Horrible!!! Needs to be close down.
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November 2022 by Justin Zebert
The service is great.. the people not so much
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September 2022 by Levi Jordan
I notice they're store for years, and when my other service provider relocated, they welcomed me and help with new service, very helpful in many ways, savings, deals on new devices, ,,,,,, nice atmosphere
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May 2022 by Alaina Mutchler
The employees were very helpful. I was able to find the phone I wanted and was done in 20 minutes.
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March 2022 by Janice Franklin
I love this location from my first visit last November 2020 and the employees are my friends. I have never had a bad experience and I don't expect to these are top notch employees!
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March 2022 by Nico McClendon
Z showed great customer service and made sure I was satisfied before leaving. I had a great experience !