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March 2024 by Tina Warnock
I was able to accomplish getting my things stored and moved while I had a 4 month space between selling and purchasing a home. I liked knowing my things were not far and I could call when I was ready to get them back.
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November 2023 by shon smith
Pro...Drivers were professional, thorough and transparent. Text messages were accurate.Con...pricing (misleading) and a glitch on the website. Missed my delivery window, had to reschedule my move.
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September 2023 by Greg Haddon
I am in the middle of a state to state move. PODS inflated the cost of the move by over $2,000 for some sort of transfer fee between locations. This fee was not disclosed and they are holding my things hostage. Pay REAL movers that will at least honor their agreement.Quick update, I just spent a half hour on hold with them and they hung up on me.
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September 2023 by Ronnie Cook
My unit was out and ready for me to access it. There was a hole in the top of my unit. I pointed it out to the manager and he promised it would be taken care of. Overall good customer service.
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July 2023 by a p
Great service, went for the first time to meet my best friend and the drinks were great food was great portion size hot and fresh I couldn't ask for better. Thank you so much
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June 2023 by Megan
Used PODS for moving and temporary storage. Very professional and no complaints!
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June 2023 by britton hathorn
Literally the worst experience I have ever encountered with a company. I had confirmed my estimated time the night and day before which was 7am-10 am. They never showed during that window, and I had movers at my house waiting. I had to reach out and then was told it would be 3:30 before the pod could arrive. What? I had movers that had to leave and are coming back another day to finish as they couldn’t just stand around and wait that long. Then to make matters even worse, I was told that only 1 of the 2 pods could be delivered due to unseen circumstances. Are you kidding me? That is not acceptable. I had booked those pods over a month ago and am told a few hours before. This was my first time to use pods, and will most definitely be my last.
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March 2023 by Lori Loftin
Driver was great with communication!! Customer Service was awful
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February 2023 by Paula Williams
easy to schedule, delivered on time, worked with me for pickup
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December 2022 by Christy Bedingfield
POD Moving and Storage was such a welcome change. They were amazing starting with the reservation and ending with the pick up. The associates go out of their way to help accommodate you and explained everything in great detail. Moving is stressful enough without having to haul trip after trip to storage. PODS has exceeded all of our expectations. Oh, and they offer a military/first responder rate.
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August 2022 by Sarah Schear
Getting a POD helped save so much time during our move. All drivers we dealt with were great.
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June 2022 by Ashley Salberg
Overall a great first experience with PODS! Everyone was easy to work with and communication was clear. I knew what to expect and when. It made my move across the country very easy! I am not sure why I have not used PODS in the past! Highly recommend!
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June 2022 by Summer G.
PODS were scheduled to be delivered for unloading 7am-10am On 06/09/22. Movers on site ready to unload PODS. PODS did not deliver and no one from the local office in Pearl, MS would return my calls. The reps at the customer service center were no help, rude and would not do anything to further assist me. The worst customer service experience ever! DO NOT USE PODS!
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December 2021 by Scott Selman
Great service and reasonably priced. The drivers were prompt and helpful.
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November 2021 by Zack
AVOID USING THIS COMPANY. Absolutely horrible. Do not use this company to move. Delivery was supposed to be on November 18th to our new house but the pod was not delivered. When we called on November 18th to see where the pod was they said it was delayed and would not be delivered until December 9th. They claimed they emailed and left a voicemail notifying us but they DID NOT. We checked all voice mails and email including spam folder for two weeks back and there was no notification. The first time we called they were only willing to deliver the pod on December 9th (3 weeks late). It took 3 phone calls to get it moved up a week to December 2nd. It would be still be horrible service to deliver 3 weeks late but not even notifying us that it would not be delivered until we called on delivery day to check is beyond belief. AVOID USING THIS COMPANY.
